Job description
eProductivity Software is a leading global provider of industry specific business and production software technology for the packaging and print industries. The company's integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. eProductivity Software is headquartered in Pittsburgh, Pennsylvania with offices worldwide. With over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is the company's deeply held philosophy that eProductivity Software succeeds when its customers thrive. For more information, please visit www.epssw.com
We are hiring for a Business Analyst in U.K, Europe or U.S. to join our Pace team.
Overview
The Business Analyst will be responsible for assisting the Software Development Senior Director in support of the specification development and reporting process of EPS Pace product line. The Business Analyst will assist in the tracking status of projects and testing of products to verify accuracy in specification and development. This position will also be responsible for providing internal product support to other groups within the EPS organization as assigned by the Software Development Senior Director. You will closely work with our Product Owner to drive projects and releases to success.
Principal Duties and Responsibilities:
- Collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans
- Partnering with clients to gather all requirements to formulate business specifications and translating those into application functionality, deciding when to advocate and when to compromise to arrive at a mutually acceptable solution
- Documenting workflows and results of business analysis and obtaining sign-off from Production Management on requirements.
- Assisting the technical team in translating application functionality into application architecture and the production of a System Functionality document
- Communicating the business directives, goals, and needs to the technical team and serving as client interface managing user expectations and client satisfaction
- Designing and detailing user scenarios as part of requirements to ensure that business requirements and functional specifications can be tested and fulfilled
- Designing and executing Beta Site Program in order to test and validate that business requirements and functional specifications have been met utilizing UI team resource test methods and product management team resources
- Understanding the long-term business objectives and suggesting strategies to meet those objectives; introducing innovation to business processes
- Personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and self- confidence, strong analytical skills, solid business judgment, creativity, and the ability to communicate effectively with product management PM or Director responsibility to communicate with Executive Management
- Applies knowledge of system capabilities to determine feasibility of projects. Maintains current knowledge of new hardware and software and recommends changes based on field and customer interaction
- Provides follow up documentation of every site visit which contains details of meeting intentions and results as well as suggested goals, objectives, schedule, action items, and requirements
- Willingness to do whatever it requires to enhance the product and deliver high quality software development projects
Skill Requirements:
- Ability to manage multiple projects and deadlines to reach set milestones
- Ability to identify unmet customer expectations and provide research on proposed solutions
- Attention to detail to ensure quality product
- Ability to evaluate all possible scenarios and implement preventative measures to address possible future problems
- Ability to facilitate meetings and projects
- Ability to explain complex concepts in easy to understand terms
- Ability to develop and maintain strong working relationships with other corporate resources Understanding of software design methodology and technology (web and databases) Understanding of many different printing methods
- Ability to deliver client documentation in support of the software development process
Desired Skills:
- Understanding of Agile Scrum development process
- Extensive MIS system functionality and module knowledge
- Offset, Super Wide Format and Digital printing knowledge in Estimating processes
Education: B.S. degree in a related field or equivalent experience
Experience: Minimum of 4 years of experience in the development of software solutions for the printing/packaging industry or Direct knowledge of EPS Pace, its core functionality and Print Estimating.
EPS - Empowering Packaging & Print Industries!