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Why you’ll love this role

The Business Analytics Specialist supports the business units by providing training, business intelligence, reporting, and assistance in identification, research and analysis on opportunities to improve the business unit operations. The incumbent is guided by defined procedural constraints, and works under the moderate supervision of the Lead Business Intelligence Developer.

What you’ll be working on

• Use statistical tools to perform complex data manipulations and provide reports that enable management to drive increases in sales, revenue, and profitability
• Provide reports to management that contain key metrics to enable sound decision making that meet customer service commitments
• Develop complex models for reporting key business metrics and identifying opportunities for improvement, including spreadsheets, machine learning, and visualization solutions
• Act as liaison with IT to assess business needs and business risk, and conduct analysis to support the Divisional portfolio of strategic and business initiatives, system projects and maintenance work
• Provide operational business intelligence, fact-finding, diagnostics and data mining; compile data requirements and make recommendations for change and conversion
• Provide training to team members; promote data literacy within the organization
• Develop consistent and standardized methods of collecting and reporting information
• Ensure quality delivery and implementation of end user applications and associated process changes with appropriate communication for integration into business unit operations
• Other duties as assigned

What you’ll need to have

• 1+ years relevant work experience
• Completion of University degree with courses in Business Analytics, Computer Science, Mathematics and Statistics
• Knowledge of Business intelligence tools (e.g. Power BI, Tableau, Spotfire)
• Advanced knowledge of Microsoft Excel and Access
• Advanced skills in programming SQL, Python, C++ is considered an asset
• Knowledge of the Insurance business: processes, systems, data sources, customers, products, channels, regulations, competition, industry trends
• Knowledge of statistical principles and machine learning concepts
• Well-developed analytical, evaluation, decision making and problem resolution skills
• Attention to detail/accuracy
• Well-developed communication, negotiation, persuasion and/or presentation skills to a variety of stakeholders
• Ability to prioritize and balance multiple tasks or projects

Beyond the salary

• Benefits plan
• Pension plan
• Social club
• Learning & development
• Current career opportunities
• Career choices

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