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Job description

Salary: £35,000.00-£40,000.00 per year

Who we are!

We are a nationwide team working towards and guaranteeing the same goal; helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.

We take care of people who have been involved in accident by:

· Fixing their car

· Providing them with a replacement

· Helping them recover their losses

· Making them feel secure

How will you make a difference?

Reporting into our Business Analyst Team Leader, the role of Business Analystwill oversee a number of key projects across the group.

What will the Business Analyst be accountable for?

· Scoping, gathering requirements and identification of key deliverables

· Responsible for the design & production of complex process documentation, process maps, specification packages and support material

· Engagement with stakeholders and facilitation of all types of workshops

· Timeline control and estimation

· Problem solving and system options and configuration design

· Peer review of other Business Analysis’ specification packages

· Identification and reporting of risks and monitoring and reporting of risk mitigation actions

· Identification of key deliverables through constant engagement and communication with Business and IT sponsors

· Progress reporting and monitoring to sponsors on multiple work streams

· Communication design and delivery to support Projects and BAU Change

How will you make it happen?

· Experience of managing specific Business Analysis workstreams on major business change projects and small change programmes to provide specialist, objective analytical insight based on work completed by Subject Matter Experts (SME’s) on a project/programme

· Previous exposure to a continuous improvement methodology with a history of leading and supporting successful projects

· Strong workshop facilitation skills

· Experience of working within an IT department environment

· Solid technical background, with understanding and experience in Case Management

· Expert in business process mapping and documentation

· Experience of leading multiple stakeholders at differing levels through the change lifecycle

· Excellent written and verbal communication skills

· Solid organisational skills including attention to detail

· Strong working knowledge of Microsoft Office and Microsoft Visio or equivalent

· Desirable: SQL database interrogation and query writing

· Desirable: experience with implementation of LexisNexis VisualFiles

Benefits & Rewards:

· Hybrid working

· 25 Days holiday + bank holidays

· Holiday buy scheme

· Staff car scheme

· Saving scheme – you save & we match!

· Healthcare cash-plan

· Football season tickets – Man Utd, Man City & Sunderland FC

· Enhanced maternity & paternity

· Enhanced sick pay

· Free uniform

· Perkbox discounts site

· Social events

· Employee assistance programme

· Cycle to work scheme

· Eye care vouchers

· Pension scheme

What guides us?

• Empathy
• We recognise and celebrate our differences
• We Trust each other and demand a culture where mutual respect is a given
• No one works harder for their customer
• Driven
• We share a common goal
• We are driven to be the best that we can be, in all that we do
• Innovation and the spirit to continuously improve are what keeps EDAM driving forward
• Accountable
• Accountability is both an individual and collective responsibility
• Quality is a given
• We own our mistakes and we celebrate our successes
• Making it happen
• We are dedicated to excellence in all that we do
• My individual contribution makes a difference
• We grow through the building and sharing of knowledge

We understand that we’re stronger together

#oneteam

So, if you have EMPATHY, the DRIVEand can take ACCOUNTABLILITY – MAKE IT HAPPEN and click apply!

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per year

Benefits:

• Flexitime

Schedule:

• Flexitime
• Monday to Friday
• No weekends

Supplemental pay types:

• Yearly bonus

Work Location: Hybrid remote in Manchester

Application deadline: 31/05/2023