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Do you love new challenges? Are you excited about new technology experimentation? Are you looking for a new challenge that stretches your talents? Then this could be the role for you.

We are looking for a Business Analyst that likes capturing business process and forming requirements. You will help ensure our technological developments and system implementations operate seamlessly in support of our business objectives.

You will help us to define our processes and requirements, as we move forward into our new bespoke application builds and configuration of off the shelf applications, to ensure we deliver software which is appropriate for our business.

MAIN DUTIES

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Documenting complex process and workflows, to be accessible for business users.
• Leading ongoing reviews of business processes and developing optimisation strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts. Including user stories for the developers
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with staff, developers, and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Involved within user acceptance testing.
• Assisting in the management of projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritising initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

GENERAL INFORMATION

• To attend for work reliably and punctually and to follow a work pattern as required fulfilling the role, which may include working overtime if the need arises.
• To know where to access policies, to keep yourself up to date with all procedures and policy changes and to be aware of and follow their contents
• To develop your own and your teams, practice through the supervision and appraisal process, ensuring your continuous professional development needs are identified and addressed.
• Use an appropriate level of confidentiality where personal information is involved with regard to both individuals in our care and employees.
• To ensure that people with whom you have contact have equal opportunities, to acknowledge their individual differences and uphold their rights and responsibilities, including the right not to be discriminated against, as set out in law and by policies.
• To carry out, as and when required, any additional tasks and responsibilities as are reasonably compatible with this job description and its objectives.
• A duty exists (under Health & Safety legislation) to take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to understand the hazards in the workplace, to evaluate and take action to reduce the risks. It is expected that you comply with safety rules and procedures and to ensure that nothing you do, or fail to do, puts yourself or others at risk.
• It is everyone’s responsibility to ensure that everything possible is done to protect individuals in our care from abuse of a physical, sexual, neglectful, financial or institutional nature. This includes an absolute requirement to report any incident of this nature you witness, hear about or suspect

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• “Cycle to work” scheme & employee discount saving

Successful candidates will be required to undergo an enhanced DBS check.

If interested, please apply below or forward your CV to [email protected]

This job description is an outline of the key tasks and responsibilities of the role and is not intended as an exhaustive list. The job may change over time to reflect the changing needs of the business, as well as the personal development needs of the post holder.