Business Analyst Manchester, England
Job description
CTI Digital is a full-house digital agency that provides a number of services around digital transformation, we provide expert consultation and production to enable an array of local, national and international clients to establish their digital footprint and optimise their customer engagements through Software Development, Strategy, Branding and Performance Marketing services.
In order to deliver these services to the high standards we set, we are looking for a Business Analyst to work closely with our clients to understand their business needs and take responsibility for defining and analysing requirements to enable and ensure appropriate solutions that are clearly documented and readable to technical and non-technical stakeholders.
What will my day look like?
- Understand, document and analyse existing business processes and systems.
- Attend calls and meetings with clients to understand their business needs and objectives.
- Gather, define and document project requirements in a clear and accurate manner.
- Help clients prioritise requirements and scope their projects, with input from other key team members.
- Propose functional solutions to requirements that best deliver on business needs and objectives of clients.
- Working alongside other key team members to shape a balanced solution for clients.
- Produce comprehensive documentation of digital solutions through detailed functional specifications.
- Support the technical planning and development process by providing additional clarification and responding to change.
Key Skills & Qualities
- Strong analytical and problem-solving skills
- Documentation skills to a high level of detail
- Excellent communication, written and verbal
- Ability to work well with varying levels of stakeholders and team members
- Experience in the digital industry, ideally agency environment
- Familiarity with project management methodologies
Why CTI Digital?
Having recently received a £25 Million Investment, CTI is now on an accelerated path with growth in several areas across the business and its other brands. We are committed to ensuring our employees have the best possible opportunities to learn and develop along the way, offering Continued Professional Development days for all levels in the business with a dedicated budget. We pride ourselves on providing high-quality services to clients and recognise the hard work that our staff do that's why we also offer many other benefits including:
28 days annual leave, in addition to the bank holidays
Six days per year for your continuing professional development (CPD)
Personal training and development fund
Bonus scheme
Workplace nursery scheme
Health cash plan
Cycle-to-work scheme
Life assurance scheme
Flexible working hours
Employee Assistance Programme
Annual subscription to Leafyard, a mental wellbeing platform
Pension 4% matched
Free breakfast on a Monday (if in the office)
Company socials
