Business Analyst

Business Analyst London, England

Crew Clothing Head Office
Full Time London, England 10.56 - 12.04 GBP Today
Job description

Business Analyst

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Reporting to the Project Manager this is a business-facing role where you will be given the opportunity to add real value. The IT Business Analyst must be able to demonstrate they are a customer focused individual with the energy, drive and commitment to make it happen. This role will be required to work closely with all departments of the business driving change and efficiencies on the order platform, the order creation and order fulfilment system.

This role will be working on business transformation projects, which may affect several areas of the business, and thus, good Organisational Politics, Conflict Management and Interpersonal skills are essential.

Responsibilities:

  • Ensure alignment to business objective:
  • Champion the customer experience;
  • Understand business requirements including documentation of as is / to be scenarios;
  • Maintain good documentation of projects and monitor project plans;
  • Develop a project communication strategy and keep stakeholders informed of project updates;
  • Ensure that colleagues and project stakeholders have a clear view of progress, issues, risks and interdependencies relating to project delivery;
  • Assist and support QA, UAT and user training;
  • Create process maps and document system interfaces;
  • Focus on standardization of business process;
  • Understand best practices and technology trends.

Key Skills and Experience:

Essential skills:

  • Strong analytical skills;
  • Excellent project documentation and PMO support skills;
  • Ability to explain complex technical issues to non-IT-experts;
  • Organised and flexible to changing business priorities;
  • Problem solving & delivering results;
  • Excellent listening skills;
  • Willingness to take ownership of issues, ensure all interested parties are kept informed of progress and deliver solutions;
  • Ability to work in an environment that is fluid with changing priorities;
  • Action Orientated;
  • Highest level of integrity, honesty and trust;
  • Drive for results.

Desirable skills:

  • Knowledge of AX or any other ERP system such as Oracle or SAP.

Experience:

  • Solid background in business enablement through technology;
  • Experience with all aspects of IT projects, from design through development, testing, implementation, and PMO support;
  • Experience of B2B and/or B2C information management solutions, ideally in a retail / wholesale business;
  • Analytical and project management skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements;
  • Demonstrated ability to review, consolidate and communicate with all levels within IT and the business.

What we can offer you:

  • Staff Discount
  • Uniform allowance
  • Pension scheme
  • Hybrid working (3 days in the office, 2 from home)
  • Refer a Friend scheme
  • Training and career development
  • Supportive and rewarding culture
INDHEADOFFICE

Business Analyst
Crew Clothing Head Office

Related Jobs

All Related Listed jobs

Student Paramedic
West Midlands Ambulance Service University NHS Foundation Trust Brierley Hill, England 19712 GBP ANNUAL Today

Since its inception in 2010, the programme has grown and developed alongside the Paramedic profession and this year will see the move from a Foundation Degree

Customer Assistant
Lidl Ashton-under-Lyne, England 10.9 - 12 GBP HOURLY Today

Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day

Production Operative
New Milton Sand and Ballast Limited Wareham, England 12.5 GBP HOURLY Today

Answer customer calls contained in an Excel workbook. As a Production Associate, you will be responsible for performing various tasks related to the

[230224] Cleaner
Reach South Academy Trust Plymouth, England 20441 GBP ANNUAL Today

Preparing our children to become well-informed, active global citizens with our children leaving school with enquiring minds, and the desire for further

Operations Manager
Guhring Limited Birmingham, England 45000 - 55000 GBP ANNUAL Today

Build and promote strong customer/supplier relationships, understanding their needs and negotiating discounts to achieve increased profits and sales targets.