Business Analyst London, England
Job description
At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a Business Analyst, and you’ll do the same.
Job Summary
Working within a customer-first, agile framework, the Business Analyst works with the Business Partner or Product Manager to answer the “What” and “Why” questions that inform and define new solution concepts.
They are responsible for eliciting, challenging and refining business requirements and supporting the Business Partner to build robust business cases for review and approval. They also support the Product Managers/Owners in capturing requirements for existing products to enable sprint scheduling and prioritization.
Duties and Responsibilities
- Elicit, challenge and prioritise business requirements for stakeholder approval
- Capture business requirements in the appropriate format for the relevant Customer Digital Solutions (CDS) team
- Support the Business Partner and/or Product Portfolio Director to deliver a robust cost/benefit analysis to enable data-driven “bullseye” decisions
- Develop the proposed solution’s user acceptance criteria
- Facilitate user adoption of the solution and ensure the smooth handover to the support team
- Ensure there are agreed metrics to evaluate the impact of the solution in line with the agreed requirements
- Support the creation of solution benefit reports and facilitate stakeholder discussion to agree next steps
- Surface opportunities to Business Partners and Product Portfolio Directors to re-use successful solutions/ways of working in other areas of ConvaTec
- Identify areas where requirements of the Centres of Excellence/Business Units with ConvaTec’s and not in alignment overall business objectives and highlight to key stakeholders
About You
- Customer-first mindset
- Ability to bridge communications between business and technical teams
- Excellent written English, including the ability to summarise complex data clearly and succinctly
- Excellent listening, questionning, presentation and facilitation skills
- High-level of accuracy and attention to detail
- Ability to self-organise
- Capacity to balance priorities and workloads
- Ability to facilitate workshops with senior stakeholders in order to challenge and refine requirements
- Ability to capture requirements in the appropriate format - Business Cases, Functional Specifications, creating and elaborating user stories
- Experience of producing system and process diagrams, both As-Is and To-Be
- Knowledge of standard user story format and acceptance criteria
- Experience of Confluence, JIRA, prototype/wireframes and user journey flows
- Flexibile and agile mindset with the ability to work across different team functions and projects
- Experience of working in a global environment
Our products make a big difference every day. So will your contribution. The work you do will mean more, because it’ll make things better for your team, our business or our customers’ lives. It’ll inspire you to deliver to your very best. And we’ll be right behind you when you do.
This is a challenge more worthwhile.
This is work that’ll move you.
#LI-ND1
#LI-Hybrid
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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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