business analyst Oshawa
Job description
cm2.ca
Role Title: Business Analyst - Remote position, may require some visits to GM’s HQ
Division: CM2 Solutions Inc. at General Motors of Canada Ltd.
Overview of the Team:
CM2 supports Marketing, Digital and Customer Relationship Management (CRM) activities at General Motors Canada Company. CM2 is based at GM's Canadian headquarters in Oshawa, and aligned with the vehicle sales and service activities of GM.
General Motors of Canada Company (GM) markets Chevrolet, Buick, GMC, and Cadillac vehicles through Canada's largest dealer network, as well as OnStar services. Headquartered in Oshawa, Ontario, GM Canada employs more than 5,000 full-time employees across the country and is a recognized leader in advanced manufacturing, green operations, active safety, and autonomous and connected vehicle technology research and development.
The Business Analyst (BA) role is a full-time position within the Data Enablement team at GM. The Data Enablement team is part of the Corporate Marketing and Innovation organization within GM and has a mandate to be the center of excellence in CRM and digital innovation, enablement and operations. The group sits at an enterprise level and has a purview across all brands and consumer facing lines of business. If you enjoy working with cross-functional teams, global partners & building cool stuff, then you’ve found the right place.
Overview of Position:
As an integral member of the Data Enablement team, the BA will be responsible for the planning, definition, and delivery of data, application, and process initiatives that support the timely delivery of evolving consumer data management needs. You will help drive the success of GM’s CRM and Enterprise efforts by actively managing platforms and data subject areas. You will collaborate with global product teams as well as local stakeholders. Some of the areas where you will be involved will be new feature enhancements, project delivery management, testing, deployment, and feedback, as they relate to Digital and Data Enablement solutions. You will be working closely with your GM Enterprise family to drive business results. This is an opportunity to join a growing team in a dynamic and changing environment.
This is an opportunity to join a growing team in a dynamic and changing environment.
Key Activities:
- You will be responsible for gathering requirements, creating business requirement documents, project management, collaborating with business and technical stakeholders to implement data enablement solutions
- Translate marketing/business requirements into business rule definitions, business process documentation, and technical requirements for development
- Strong analysis skills are required to help breakdown problems/challenges into logical steps
- Holistically own projects taking them from inception to launch
- Provide project support, includes participating in meetings and project scoping
- Effective at collaborating with cross-functional & global operations stakeholders to support new products and process.
- Prepare, update, and manage project and process documentation
- Actively seek out & engage in development opportunities
- Demonstrate managerial courage when appropriate
- Act with integrity & transparency
- Lead with Empathy
- Be Humble
Requirements / Qualifications / Education / Work Expierence:
- Minimum 2 years of proven BA experience and passion for building great products and business system solutions
- Undergraduate degree in Commerce / Business Admin / Computer Science or related discipline, or work equivalent
- Proven ability to manage multiple projects, and client expectations
- Strong technical competence to weigh in system design & technical tradeoff decisions
- Experience managing technical projects and coordinating technical project teams; preparing technical and business process documentation with respect to enterprise marketing databases, applications, and marketing campaigns
- Ability to query, analyze, and develop findings & insights through data exploration
Minimum Key Skills, Knowledge, Competencies:
- Ability to converse fluently with both technical and business teams
- Ability to create logical documentation of systems and processes including but not limited to data feeds; integration points; databases; etc.
- Digitally savvy with exposure to XML, JSON, SQL
- Knowledge of database structures, tables and relationships
- SQL for data analysis including query writing, indexing and data manipulation
- Disciplined, organized, detail-oriented professional with excellent communication (written and verbal), analytical, and problem-solving skills
- Thorough by nature; quality and process-oriented
- Innovative, disciplined, organized, detail-oriented professional with excellent communication (written and verbal), analytical, planning, and problem-solving skills
- Proactive ability to identify opportunities, and propose new and better methods to achieve business objectives
- Intellectual curiosity, general technical aptitude, self-motivated, and a can-do attitude
We thank all applicants, but will only contact those selected for interviews.
Job Types: Full-time, Permanent
Job Type: Permanent
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Oshawa, ON
About CM2 Solutions
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.cm2solutions.com
