Business Analyst London, England
Job description
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
JOB PURPOSE
We are looking for a Business Analyst to work across multiple supply chain projects, bridging the gap between business needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify & implement solutions to meet the needs of evolving business models. This role is reporting to the Senior Product Manager for Supply Chain Upstream.
RESPONSIBILITIES
- Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants & creating workshop materials
- Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed requirements and working with the testing teams to scope and document test scripts
- Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions
- Understand and visualise process changes in collaboration with business stakeholders
- Understand and uphold enterprise data and information principles in the development of both system and reporting solutions
- Liaise closely with project/programme managers and Solution Architects to govern scope and manage any change requests
- User Acceptance Testing of all solutions and reports working with project/Programme managers to prioritize defect fixes
- Maintain and help to govern consistent Business Analysis methodology and ways of working across your stream and the wider domain
- Deliver end-user training and hypercare support
- Transfer knowledge to BAU owners at close of projects
PERSONAL PROFILE
- Must have excellent written and communication skills and be extremely detail oriented
- Strong problem-solving skills and ability to logically analyse complex requirements, processes and systems to put solutions in place
- BCS Certification in Business Analysis (or comparable) ideal but not required
Experience
- Delivery of at least 1 full project lifecycle in a Business Analyst role
- Delivery of both Waterfall and Agile projects
- Experience in documenting process flows
- Experience in eliciting and documenting requirements resulting in quality deliverables
- Experience in development and delivery of end user training
- Knowledge of Retail Fashion Sector
Behaviours
- Must be able to communicate effectively in both technical and business settings.
- Self-motivated, creative, passionate
- Able to acclimate into a fast-paced, dynamic environment, dealing with varying levels of ambiguity
- Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects
