Job description
Vacancy details
Business Analyst
At Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community and business we serve.
With offices in Birmingham, Dublin, Exeter, London, Manchester and Nottingham, we’re a UK & I based law firm with an international reach. Our sectors include: health; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics.
We nurture talent at all levels and from every background and celebrate what makes people individuals. Law needs all voices to reflect the society it serves and we’re working towards social mobility, diversity and inclusion in our firm - and our profession. We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance. We focus on wellbeing and individuality, so that all our people can thrive.
What is the working practice for this role?
The firm operates a set of core principles that guides our working practice. It’s called ‘One Firm, Wherever You Are’.
You might have enjoyed working from home and would like to split your time between there and the office/ other work locations. Others may be eager to return to the office on a more regular basis. We believe that a regular level of in-person contact is an important way to build connections with your colleagues, enhancing knowledge and idea sharing and enabling all of us to benefit from the vibrant office culture Browne Jacobson has to offer.
Our expectation is that, on average, you’ll work from home for no more than three days per week, with the remainder of your time either spent with your colleagues in the office or working from other locations as work demands dictate, e.g. courts, client offices, conferences etc. This is an average expectation over time and we know that there will be variations from week to week. Equally, there will be individual circumstances in which a different pattern of work is needed, for example as an agreed reasonable adjustment for colleagues with a disability or long-term medical condition.
We believe this approach:
- fits with our values and personality;
- will enhance our performance through greater flexibility;
- advances our ambitions as an inclusive employer – helping you better balance work and family/life commitments;
- offers opportunities to reduce our carbon footprint (travel, office services etc.), a key ambition underpinning our corporate sustainability plan
Why is this role important and how does it fit into the team, department and wider firm?
The Business Analyst’s role is to partner with the business to identify, document and manage the business needs for solutions to business problems and new initiatives. Primarily to form the bridge in communication between the Business and technical teams, to ensure both solution and expectation are delivered as agreed.
What does the role actually involve?
- Work closely with the Business and other BAs to document existing business processes using an appropriate output/format
- Review and analyse the effectiveness and efficiency of existing processes and where appropriate,
- Document the ‘As-Is’, ‘To Be’ and ‘Gap’ to further enhance the processes to greater efficiencies
- Assess the business implications of proposed changes, identify complementary/contradictory requirements across the business and make recommendations on how to move forward
- Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organisation
- Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts
- Assist with translating complex business and technical issues into understandable concepts for all audiences
- Create Business Cases and Benefits Analysis for all new work and proposed changes to aid management in prioritisation and implementation decisions
- Provide the catalyst between business representatives, application users, all areas of IT and external suppliers. Where possible, input ideas and feedback back to the business
Solution Development and Deployment
Working closely with the Development team to develop storyboards and/or proof of concepts based on customer requirements and assist to convert customer requirements into technical solutions that are both feasible and cost effective ensuring the quality of the product and customer satisfaction
- Collaborating with stakeholders to create Functional and Non-Functional Requirements documents
- Working with the Project Manager, assist in the planning, design, development, testing and deployment of all new applications, and enhancements to existing applications
- Working with QA, assist with the creation of the system test plan, scenarios, and scripts
- Managing BAT, including creating test scripts, collaborating with stakeholders to guide and assist testers, collating results, and consulting with the QA and Development team to resolve detected
Operational Responsibilities
- Assist in developing, standardising, and maintaining new or improved processes within the BA team
- Help to identify and implement new tools within the BA team
- Liaise with various business groups in the organisation to facilitate implementation of new or improved operational processes, systems, and tools
Knowledge & Experience
- Work closely with the Business and other BAs to document existing business processes using an appropriate output/format
- Review and analyse the effectiveness and efficiency of existing processes and where appropriate,document the ‘As-Is’, ‘To Be’ and ‘Gap’ to further enhance the processes to greater efficiencies
- Assess the business implications of proposed changes, identify complementary/contradictory requirements across the business and make recommendations on how to move forward
- Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organisation
- Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts
- Assist with translating complex business and technical issues into understandable concepts for all audiences
- Create Business Cases and Benefits Analysis for all new work and proposed changes to aid management in prioritisation and implementation decisions
- Provide the catalyst between business representatives, application users, all areas of IT and external suppliers. Where possible, input ideas and feedback back to the business
Solution Development and Deployment
- Working closely with the Development team to develop storyboards and/or proof of concepts based on customer requirements and assist to convert customer requirements into technical solutions that are both feasible and cost effective ensuring the quality of the product and customer satisfaction
- Collaborating with stakeholders to create Functional and Non-Functional Requirements documents
- Working with the Project Manager, assist in the planning, design, development, testing and deployment of all new applications, and enhancements to existing applications
- Working with QA, assist with the creation of the system test plan, scenarios, and scripts
- Managing BAT, including creating test scripts, collaborating with stakeholders to guide and assist testers, collating results, and consulting with the QA and Development team to resolve detected