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005414

BPP Education is entering a new phase of its growth and evolution, attracting thousands more students each year and expanding into new verticals and new markets globally. The BPP Product & Technology (P&T) organisation is evolving rapidly and driving transformation of its platforms, digital products and experiences, in order to help BPP Education scale and meet the growth of the business in the coming years.
We are seeking a Business Analyst to join our team, driving the evolution of our platforms and digital products to help scale and meet the growth of the business. Reporting to the Head of Product Management, the Business Analyst will play a pivotal role in defining the to-be state of BPP’s platforms, products and processes. Embedded in agile delivery teams, they will collaborate closely with Product, Design, Data and Engineering to help define the best way to drive key business and user experience targets.
The Business Analyst will help transform BPP Education into a more customer-centric and data-informed organisation with products and user experiences that meet and exceed our users’ needs across our education ecosystem.

Key Responsibilities

• Lead the research and analysis of complex systems and as-is business processes
• Partner with your Product Manager, Stakeholders and Subject Matter Experts to identify ways to drive key business outcomes in your product area
• Quantify the impact of your proposed initiatives and ensure they are aligned with the business strategy, objectives, and metrics
• Support the definition of to-be processes and systems to support Tutors, Operations and Marketing teams as products and systems evolve
• Understand and work within the legal and regulatory compliance landscape of the sector, while ensuring key user and business needs are satisfied
• Support business and organisational change as we transition into the to-be state
• Collaborate with Design, Service design and Engineering to ensure systems and process changes are delivered in user-friendly ways and minimise waste
• Follow established business analysis processes and ways of working to help us scale product execution and deliver cohesive product experiences as our organisation grows
• Take ownership of career development goals, working with your manager to set out personal development objectives
  

Essential Skills

• Experience with complex systems, processes and products
• Experience designing new processes and adapting them to the needs and goals of the organisation
• Experience working in a cross-functional delivery team with a focus on concrete business outcomes and goals
• Demonstrated value-centric approach to work, driven by delivering measurable value to customers
• Methodical and data-driven approach to defining solutions, with a high degree of pragmatism and bias to action when shipping products
• Collaborative approach to