Job description
Business Analyst Apprenticeship
Thank you for your interest in applying for this TfL Apprenticeship Scheme.
We’d like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.
This application will also contain a series of questions to establish whether or not you are eligible. It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.
Please Note: We only allow one application for any of our Apprenticeship schemes per year. Any subsequent applications will be withdrawn
Level 4
Apprenticeship Standard: Business Analyst
Duration: 18 months
Location: London (there might be some hybrid working involved depending on a placement)
Salary: £22,915
Quote “The Business Analyst role is really varied and you get exposure to different exciting projects. It is the perfect place for anyone who wants to develop in multiple areas at once. Whether you are just leaving school or college and ready to begin your career or looking for a change after gaining in-work experience, this is a great place to be.”
Job overview
Our Technology & Data (T&D) teams unlock the potential of technology for our customers, our colleagues and for London. In this role you’ll be supporting our Business Analysis team and working on a variety of exciting projects, such as implementing new ticket machines, updating ticketing software to support faster top ups and contactless payments and implementing a single Asset Management system for London Underground, helping to make millions of pounds worth of savings. There are numerous projects across T&D all of which are improving the technology used in TfL to keep London moving and growing. These could not happen without the involvement and groundwork undertaken by a Business Analyst.
What will I be doing?
As an apprentice, your 18-month development programme will be made up of up to 3 placement rotations, each approximately 6 months in length, supporting a variety of exciting projects. These will include a 6-month placement within the Business Analysis team and then two 6-month placements in other T&D areas, or even outside T&D. Our aim is to equip you with the range of skills and experience you need for a successful career. We also understand that everyone’s career is different, so every apprentice’s journey is unique.
For example, within the Business Analysis team, you will be gaining valuable insight in core BA skills – learning how to elicit, document and manage business requirements and write business processes in order to identify enhancements for the success of TfL and our customers – all the while developing valuable experience in engaging and managing stakeholders.
Your remaining placements can be aligned to your interests to support you in your future career. Possible placements could be within T&D Business Architecture, Software Development, Business Development, Contact Centre Operations, Data & Analytics, Payments Analysis, and more. Outside T&D, your placements could be within Surface Transport, such as Open Innovation or Compliance, Policing & On-street Services. Your Scheme Sponsor will ensure your placements are relevant and support your development.
Where can this career take me?
Upon successful completion of this scheme, you could roll-off into roles such as Business Analyst or Product Analyst, which could lead to further career development opportunities such as Senior Business Analyst, BA Team Lead, Business Architect, Product Manager and more. TfL is a large organisation and the breadth of the Business Analyst role means there are many opportunities to progress in ten years, both in the T&D department and wider TfL Organisation.
What training and support will you get?
You will be working towards a BCS International Diploma in Business Analysis, as well as other relevant courses, ranging from soft skills to technical skills training.
Whilst on the scheme, we’ll support your technical development through a wide range of on-the-job practical experiences and placements. We’ll also support your professional development through a combination of classroom-led training courses, online training courses, mentoring opportunities and structured networking opportunities. You will receive one-to-one support throughout the programme from your Scheme Sponsor and Placement Manager. You’ll also be provided a ‘buddy’ who will be a more experienced apprentice from the scheme.
We also have an established Graduate and Apprentice Committee as well as an Alumni group. These groups are powerful networks in developing your understanding of the organisation, different apprenticeship schemes and opportunities to develop your career. Many current graduates and apprentices believe this to be a powerful support network and they often hold apprentice only events that are very beneficial to your continued learning.
What do we look for?
Everything we do as an organisation is to ensure that our evolving city remains futureproof for millions of Londoners. Our talented apprentices form a vital part of that vision, so it’s important that we find the best people to help us do this. We’re looking for people who are:
- Flexible at dealing with the unexpected
- Motivated to add value
- Inquisitive and enjoy dealing with challenges
As a member of the team, we’ll give you responsibility and the opportunity to add value. If you are excited by inspiring and influencing the future of London, then this is the career path for you.
Entry requirements
You should already hold or be working towards a minimum of 2 GCSE’s Grade 4 (C) and above in Maths and English language. Plus, 2 A-Levels in any subject at grade A* - D or equivalent.
You are not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject or have already studied content from the qualification for this scheme.
You must be 18 years of age by 11th September 2023 to be eligible for this scheme.
Application Process
The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. We highly recommend that you read through this document thoroughly so that you can familiarise yourself with the process. Should you need to speak to anyone within the Recruitment Team then please email the recruitment team at [email protected] or call us on 0203 005 1680 Monday – Friday 9:00 am – 17.00pm (Excluding bank holidays)