Job description
As the Business Analysis Manager in our Securities Services Operations Data Analytics, you will develop data analytics products to be used by our Operations colleagues; to better understand client behaviors, inefficient processes and inform improved data-driven decision making. You will also support our organization in adopting data to streamline efficiencies, visualize metrics, engineer data workflows, and assure data quality.
Job responsibilities
- Partner with Operations teams to define the requirements for analytics and metric insights. Translating stakeholder requirements into priorities and providing regular updates on progress
- Work with large sets of data and stitch it together to drive business insights that guide business actions and/or result in improved business outcomes
- Drive innovation efforts across the organization, ensuring stakeholders are onboard with the requirements and support delivery
- Become subject matter expert for key metrics and data elements by working with data domain & operations partners to form a comprehensive view of data analytics
- Drive a book of work that provides the data that enables the organizational goals; with a particular focus on efficiency, automation and client delivery
- Communicate with senior management and business stakeholders internally on progress against the team goals and roadmap
- Embrace new and emerging technologies and tools to amplify outcomes
Required qualifications, capabilities, and skills
- Several years of relevant work experience in financial services or data analytics
- A balanced approach combining judgment, analytical rigor, curiosity, open-mindedness and creativity
- Story-telling acumen using Tableau, power-point etc.
- Knowledge an awareness of Operations, including relevant experience in an Operations team is an advantage
Preferred qualifications, capabilities, and skills
- Knowledge of statistical analysis techniques
- Experience with Python/Alteryx or similar business intelligence tools
- Knowledge and experience of AWS Cloud infrastructure and capabilities
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM