Business Adviser - Greater Belfast Belfast, Northern Ireland
Job description
What is the opportunity?
This is an exciting opportunity to be an Ambassador for Bank of Ireland both internally and externally within the local community, ensuring that our customers are put at the heart of everything we do.
You will develop valuable new customer relationships. This will involve networking and attendance at external events and developing/maintaining the Bank's relationship with intermediaries and business partners.
In this role you will:
- Take personal accountability for the service being delivered to our customers
- Develop long-term relationships with our SB&A/BB Medium Growth customers and providing support to the Medium Growth segment
- Identify key internal and external customers and develop a keen understanding of their requirements to provide the appropriate advice, information or service offering
- Support business growth by proactively identifying and referring opportunities outside of your segment
- Improve business opportunities for the wider NI franchise
- Take full responsibility for Conduct Risk Management within your role
What will make you stand out?
- Ability to identify new opportunities and develop existing customers by engaging, building mutually beneficial and sustainable relationships
- Excellent customer service and communication skills in relationship management, evidenced by the delivery of sales and service excellence
- Strong networking, interpersonal and influencing skills
- Good knowledge of local marketplace and in key sectors (small business / Agri)
- Previous credit / lending experience essential
- Good teammate, evidenced by ability to work collectively & considerately with management and colleagues in branch / Business Centre
Essential Qualifications
There are no specific qualifications or minimum educational requirements needed for this role.
More about the team
Business Banking Growth NI is a key part of the NI franchise and is responsible for growing our share of any return from the business market by providing a range of business products and excellent customer service in businesses across NI, through our Business Banking teams.
Why work with us?
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program along with other fantastic supports. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
Key Competencies
- Customer Focused - Self
- One Group, one team - Self
- Agile - Self
- Accountable - Self
- Manage Risk - Self
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact [email protected].
