business administrator Gateshead, England
Job description
JOB TITLE
Position: Business Administrator and Production Coordinator
Line Manager: Claire Thompson
Location: Gateshead
Job Summary:
Reporting to the Business Manager based at our factory in Gateshead this role is responsible for many of the administrative procedures and system transactions required in order to comply with company operating procedures. It will also involve regular involvement in the day to day factory operations supporting where necessary and co-ordinating monthly forecasts and outputs.
Key duties:
- Maintaining a work bank of sales and works orders (excel), regularly updating and liaising with the Business Manager on latest forecast and material shortages.
- Raising works orders and production requirements each month adapting as required as urgent issues arise.
- Amending works orders and adjusting bills of materials.
- Liaising with procurement on material shortages and immediate production requirements.
- Processing sales orders.
- Providing packing lists and raising despatch notes.
- Booking delivery and collection transport.
- Updating the sales order with delivery notes.
- Managing the processing and despatching of free issue materials to suppliers.
- Arranging periodical cycle counts.
- Leading the bi-annual stock checks.
- Investigating material and stock discrepancies, ensuring corrective actions are in place.
- Managing the repairs process including preparing quotations and liaising with customers, managing expectations and ensuring repairs are progressed in a timely manner.
- Managing customer warranty repairs and ensuring full traceability is maintained along with keeping the quality system updated with fault details and root cause analysis.
- Supporting customer facing activities.
- Providing cover for the Business Manager during periods of annual leave.
- Any other reasonable requests to support the smooth running of the company.
The above whilst a framework and not exhaustive it serves as a platform for the role.
Skills & Experience Requirements:
- Fully experienced in MS Office
- Experience of Sage 200.
- Understanding of bills of materials and MRP processes.
- Experience of managing transactions from order placement through to despatch.
- Excellent written and verbal communication skills.
- Keen attention to detail.
- Well organised and flexible.
- Able to work independently and be part of a team.
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Benefits:
- Hill & Smith PLC Sharesave scheme (eligible after 6 months continuous service)
- Private medical care (eligible after 6 months continuous service)
- Life Insurance (eligible after 6 months continuous service)
- Access to Rewards Gateway Scheme
- Access to Employee Assistance Programme
- 28 days annual holiday, increasing to 31 days after 5 years continuous service (inc. 8
Statutory Bank Holidays)
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Job Types: Full-time, Permanent
Benefits:
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (required)
Experience:
- Business Administration: 1 year (required)
- Production Administration: 1 year (required)
Work Location: In person
Application deadline: 04/08/2023
