Building Manager Worthing, South East England, England
Job description
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Property
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About the job
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About the job
Job summary
Are you looking for an organisation that cares about the work-life balance of its workforce? An employer who offers structured personal development, progression opportunities and outstanding training? Well look no further!
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We do this by taking equality, diversity and inclusion into account in everything we do.
Diverse perspectives and experiences are critical to our success and we welcome and encourage applications from all people from all backgrounds with the relevant experience and skills.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. What’s more, most roles offer hybrid working where you spend part of your working week at home giving you even more control over your work-life balance.
See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
Job description
As the Building Manager for Teville Gate House you will have responsibility for building customer and stakeholder relationships on all aspects of Estates related requirements for the site. You will monitor customer activity to develop an understanding of customer issues, resolving or escalating where appropriate. As part of the Workplace Operations team, you will work with an FM colleague on site, and a wider team based at Croydon Regional Centre, to effectively manage the day to day running of this specialist site.
You will implement Estates related Health and Safety, Incident Control and Business Continuity policy and standards throughout the site by overseeing and leading activities to ensure that the building is able to provide appropriate control measures for HMRC’s policies.
Person specification
Here are some of the things you'll be responsible for as our Building Manager (Worthing)
- Monitor customer activity and develop a strong understanding of customer issues to effectively resolve or escalate building issues as they arise.
- Work alongside FM colleague and Regional Team to effectively manage all building and provider related matters
- Day-to-day responsibility for the business continuity and incident control within the site, overseeing and leading activities to ensure that the building is able provide appropriate control measures in accordance with HMRC's Business Continuity standards
- Provide health & safety advice and support in respect of Estates issues to building users to ensure effective risk assessments are in place, with support from the Regional Centre H&S Manager where appropriate
- To act as lead during an emergency situation and take charge of incident, make decisions, and have instructions followed to ensure the safety of the building occupants.
- Ensure that a fire safety plan is in place and that the building fire safety and emergency procedures fulfil departmental and legal requirements.
- Ensure incident marshal role maintained by Lines of Business (LOB)
- Liaise with and assist the Police, Fire and emergency services and make decisions in the light of information received
For a full breakdown of the role, please refer to the role profile attached at the bottom of the advert.
Person Specification
Essential Criteria:
- Candidates must demonstrate significant experience of building management or significant experience in building customer and stakeholder relationships.
- Experience in applying Health and Safety policy and standards in the workplace and / or experience in applying Incident Control in a workplace is desirable.
- Previous experience of working within a building management / property profession / Facilities Management discipline is desirable but not essential.
Essential Qualifications:
If not already held, you must be willing to obtain the NEBOSH National General Certificate within 6 months of appointment. Course costs will be covered by HMRC.
For external candidates, obtaining the specified qualification is a condition of passing probation which if not met will result in the termination of your employment contract (dismissal). For internal HMRC candidates or candidates who are existing Civil Servants from another government department, failure to obtain the specified qualification within the required timeframe will result in redeployment to an alternative role within Estates or wider-HMRC.
National Security Vetting
Once in post, the successful candidate will be required to successfully obtain National Security Vetting clearance at Security Check (SC) level. The offer of permanent employment in this role is conditional upon achieving the required level of vetting clearance.
Working Pattern
To achieve our Customer Service ambitions the successful candidate for this vacancy will be expected to work full-time, in a flexible way. This would see staff routinely working Mon-Fri but allow flexibility for evening work up to 8pm and occasional Saturday work in line with business need.
In addition to this, you will need to be available for out of hours ‘On Call’ as needed in order to respond to any incidents.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Working Together
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Government Property Profession Skill 1 – Property Professional Expertise For GPP Competency framework please follow link below: GPP Competency Framework -
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
The Sift
As part of the application process you'll complete a CV and a 500-word personal statement. Please note that your CV and personal statement should be aligned to the person specification within the advert and the Specialist Knowledge & Experience within the role profile.
Sift, Interview Dates and Location
We aim to conduct the sift within 2 weeks of the advert closing and interviews will be scheduled approximately 10 working days following the sift. You will be informed of the interview location if you are successful at sift.
The Interview
Candidates invited to interview will undertake a blended assessment against the Civil Service Success Profile Behaviours Framework and the Success Profile Strengths Dictionary. We will also be including a Government Property Profession Technical Skill.
Full details on how to prepare for the interview are included in the candidate pack below.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers:
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact [email protected] as soon as possible.
Equality and Diversity
We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued, supported and comfortable being their true self at work.
We’re proud to be a diverse and inclusive employer, supporting social mobility by giving opportunities to people from all walks of life. We want to maximise the potential of everyone who chooses to work for us and offer a range of flexible working patterns and support. Our aim is to make a fulfilling career at HMRC accessible to you.
For more information on how we make this happen, review this information on our culture and values.
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If you think you’ve made a mistake on a submitted application (e.g. you’ve ticked the incorrect eligibility box), please contact [email protected] at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application - 290346 & vacancy closing date 19/06/2023.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team
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