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Organisation: Aura Leisure & Libraries

Reporting to: Buildings Maintenance Supervisor /Duty Supervisor

MAIN PURPOSE/REASON FOR THE JOB

To support the role of the Maintenance Supervisor in carrying out a range of maintenance works and

up keep of the building to complete Weekly statutory building checks. To provide safe supervision of

leisure centre customers and staff.

Job Description

1. Carry out specialist building maintenance work, e.g. plumbing, electrical, glazing, carpentry,

decorating etc, where such work is agreed as being within the reasonable capacity of the

operating level of the post. Strict adherence to Health and Safety regulations.

2. Carry out preventative/reactive maintenance on specialist equipment e.g Ice Plant, Ten Pin

Bowling, Spa/Pool Plant

3. To ensure daily monitoring and recording of statutory buildings checks and tests including,

Legionella, Fire alarm testing, emergency lighting, spa/pool water testing

4. To read meters and record as required, including assistance with energy conservation

procedures.

5. Replace light sources. Clean accessible light fittings, shades and diffusers and replace where

necessary and where fittings are 3.5 metres or less from ground level.

6. To carry out tasks using specialist equipment for artificial pitch and grass maintenance

including the operation of a ride on tractor, blowers.

7. To carry out Grounds Maintenance tasks, including weed killing, flower beds etc

8. Setting up and taking down sporting equipment and preparation of area's ready for use by the

public as and when required, on time and in accordance with manufactures guidelines. Ensure

defective equipment is taken out of use and assess if repairs can be made in house.

9. Ensure the safe supervision of customers within the leisure facility.

10. Provide emergency response and first aid to customers, colleagues and contractors as and

when required.

11. Provide information and advice to customers on leisure centre facilities and activities.

12. Cover team members in the event of emergency absence and breaks.

13. To ensure facilities are prepared and clean for customer use and assist as and when required

in this preparation in line with health and safety legislation and company procedures/operating

procedures. Ensure facilities operate on time.

14. Assist the supervisor in Co-ordinating the evacuation of the building in emergency scenarios.

PERSON SPECIFICATION

Job Title: Leisure Attendant/ Instructor / Lead Team Member

Area Essential / Desirable Method of Assessment

Qualification

Knowledge/Experience in Basic Application

maintenance skills E

Level 2 in trade qualification E

Level 2 Award Spa/Pool Plant Operations E

Qualification E

First Aid at Work

D

Level 3 Pool Plant Qualification D

• COSHH qualification

• Customer Services Recognised

Qualification D

Ice Plant in house training D

Knowledge

Interview / Application

• Understanding of the importance of E

good hygiene and pool water quality

• Understanding of company values and E

expected behaviours/competencies

and customer service

• Knowledge of H&S in the workplace E

• Knowledge of Maintenance and D

repairs

• Understanding of monitoring and

testing of statutory building checks D

Experience

E
customer focus environment

E
accident/near miss reports and

undertaking first line investigations

and corrective actions

E
environment to ensure high service

standards (e.g. presentation and

cleanliness) and customer

satisfaction.

E
knowledge of H&S procedures

Skills

• Able to communicate effectively E Interview / Application

with colleagues and customers to

achieve service outcomes

• Able to positively influence and E

motivate colleagues to achieve

scheduled task to a high stand and

promote cultural change

• Working smartly using effective and E

efficient planning, organising and

prioritisation of work e.g. applying

own initiative to cleaning tasks

schedules, activity set ups.

- Customer Care - Understanding and

effective application of customer

care. E

• Change – Understanding and

adaptability to change.

• IT skills – competent use of emails E

and social media platforms,

understanding the role of these in E

the business.