BU Administrator Solihull, England
Job description
What you will do:
Multi-tasking to ensure compliance with office procedures and controls.
Ensure that standard weekly / monthly processes are completed in good time.
Maintenance of records and filing.
Diary management.
Travel arrangements.
Telephone liaison and message taking at all levels.
Maintaining the Reception area and rotation, meet and greet guests.
Administration
Providing a wide range of proactive administrative support to the Business Unit
Duties to include but not limited to;
Diary management and administration of key meetings
Minute taking and agenda preparation to key meetings
Preparation of reports and daily management of general office duties
Information gathering as required to support the business
Working with BUMT when required, on confidential issues.
Support the BU on HR procedures and follow them up afterwards. Taking care of new starters and leavers, preparing offer packs and references. Liaising with Line Managers to ensure a smooth entry/departure from the business.
Scanning HR Files and all HR Documents and sending to Exec Secretary to be uploaded on MyHR Payroll system
Attend when required any Disciplinary / Grievance Meetings as note taker for HR / Line Manager.
Emails – Deal with any urgent queries.
Travel / Accommodation – Arranging travel & accommodation bookings as required.
Filing – changing systems / archiving.
Hospitality / Meetings – Preparing for meetings. Booking lunch & providing refreshments.
Fielding queries from outside companies – Emails / telephones
Dealing with escalated customer complaints, following them up afterwards and ensuring the correct procedures have been followed.
Regularly review existing procedures and suggest improvements where possible.
Office maintenance within the office
Fire Wardens and First Aiders to be maintained
All H&S Equipment to be maintained and evidenced – e.g. fire extinguishers
Maintenance of Coins Data
Any other administrative duties as required to meet the needs of the business.
What you will have:
Highly competent PC skills, including MS Word, Excel, Outlook, PowerPoint, MS Teams
Must have exceptional administrative and organisation skills, ability to multi-task and be able to prioritise workload
Excellent telephone manner is essential
Must be a self-starter, and able to be extremely flexible with regards to daily work
Ability to work under pressure and demonstrate complete confidentiality
Individuals seeking employments at Taylor Wimpey should know that we foster a culture of inclusion and value diversity positively which creates a better workplace and delivers stronger outcomes. We commit to treating all our job applicants and employees fairly and with respect, irrespective of background, disability or any other protected characteristic. If you require any assistance with regards to reasonable adjustments during the application process, please do not hesitate to contact us.
What we will offer you:
Taylor Wimpey is a FTSE 100 business and one of the largest residential developers in the UK, building new homes and communities across England, Scotland and Wales. We are passionate about building new homes and communities with a focus on sustainability.
Our people are important to us and we want to make sure that we reward and recognise all the great work that they do. Our employees enjoy many standard benefits including access to the Taylor Wimpey House purchase discount scheme, pension (including company contributions), quality health cover, share save schemes as well as many flexible benefits such as buying additional holiday days, retails discounts, free Bupa health assessments and so much more. Our benefits work perfectly with our culture where you feel valued as a member of a successful team.
We offer industry leading subsidised professional training and development, which support our employees to excel and fulfil their career and personal goals in a variety of opportunities and environments. This in turn drives a strong succession of high performing customer centric leaders, really putting customers at the heart of everything we do. We embrace diversity and look to develop our people in the skills and areas they are most interested in, leveraging the qualities and appreciate the unique competencies, skills and experiences that each person brings to the company.
The BU Administrator's role is to deliver an efficient, customer focused professional admin service, ensuring the effective and accurate processing of Directors’ correspondence, documents and systems in line with their business needs. The role will need to oversee the effective practical operation of the Taylor Wimpey regional office.
