Breathing Space Advisor Glasgow, Scotland
Job description
Looking for a rewarding Career in the NHS with enhanced salary and benefits package?
The NHS is the largest employer in Scotland!
Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services
Where We Are:
Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in our Lumina Regional Centre in Hillington.
This Role: Breathing Space Advisor
Someone who is experienced and enthusiastic about helping people who are going through an emotionally difficult time in their lives – you are compassionate, professional, able to facilitate active listening and can communicate clearly and accurately.
As a Breathing Space Advisor, you will be part of a busy and growing team playing your part in helping to improve mental health outcomes across Scotland. Breathing Space receives around 9,000 calls each month from people experience low mood, anxiety and acute and enduring mental ill health conditions.
You will provide a confidential and compassionate response by facilitating a supportive space which empowers callers. You will provide support on both webchat and telephone channels, listening, advising and signposting onto appropriate resources and support services.
As part of a supportive, multi-disciplinary team at NHS 24 you can make a real difference to people’s lives with a career that is exceptionally rewarding.
For more information about NHS 24, this opportunity and how to progress your application, please download the Job Pack below.
We look forward to hearing from you.
Interested?
Please download the Job Pack for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
The closing date for submitting your completed application is 14th of February 2023 at midnight.
For more information on NHS 24 and our vacancies, please see our microsite with the link: https://careers.nhs24.scot/
Predicted Timeline
Advert closing date
At 23:59 on 14th February 2023
Shortlisting finalised by hiring manager
by 21st February 2023
Interviews to be held
by 7th March 2023
Start dates will be dependent on all pre-employment checks being completed and availability on our induction training programme. The above timelines are subject to change.
The above timeline dates are subject to change.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
