Breakfast Assistants Manchester, England
Holiday Inn Express TRAFFORD CITY
Full Time
Manchester, England
10.81 GBP HOURLY Today
Job description
We are looking for enthusiastic and confident individuals to become part of our F&B team here in Holiday Inn Express TRAFFORDCITY.
We are looking for motivated individuals, who can commit themselves to doing breakfast shifts 07.00- 12.00
In return, our management team will help you develop your skills and grow your career.
Job role
- Working in a fast-paced environment , delivering food and drinks to the table, cleaning tables
- Ensuring that all guests experience an outstanding level of service throughout their stay
- Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
- Engage, build, and develop relationships with guests, assessing their needs and flexing style and approach appropriately
- Being attentive to all guests and looking for opportunities to up-sell and make recommendations to enhance their experience
- Responding promptly to guest complaints and finding ways to turnaround any negative feedback
- Keeping up to date with hotel facilities, promotions, and the local market area, to be able to effectively assist guests
- Looking for ways to deliver continuous improvements to the guest experience.
What we are looking for in a F&B Team member
- Flexibility in terms of hours and shifts - starting times could be 6am/6:30am/7am· and working during the weekends would be required
- Customer service abilities and confidence
- Passion for delivering exceptional customer service
- Experience is desirable, but not essential
- Great communication skills
- Attention to details and attentiveness to the guests needs
- Ability to work under pressure and to challenging deadlines
- Confident and outgoing personality
- Hard-working
- Ability to work as part of a team
Job Type: Part-time
Part-time hours: 24 per week
Salary: From £10.81 per hour
Benefits:
- Employee discount
- On-site parking
Ability to commute/relocate:
- Manchester, M41 7PA: reliably commute or plan to relocate before starting work (required)
Work Location: One location
