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Job description

Job Introduction

We are currently recruiting for a Volkswagen Brand Specialist to join our Volkswagen Commercial Dealership in Droitwich. The hours of work are between 8.30am to 6pm Monday to Friday, and 1 in 2 Saturdays, 9am to 5pm.

As a Volkswagen Brand Specialist, you will be responsible for engaging customers with the latest Volkswagen products and technologies. As part of the sales team you deliver presentations of our products and vehicles, showing an outstanding knowledge and understanding of all things Volkswagen.

Don’t worry if you’re not a Volkswagen expert right now – our comprehensive training programme will teach you everything you need to know to become a Volkswagen Brand Specialist.

Role and Responsibilities

To create and maintain a positive customer-friendly sales environment.

To offer and promote the value of all new and used vehicles in line with Listers and the brand’s trading policies

To always be prepared to receive and welcome new customers’ enquiries (via telephone, walk-in, e-mail and LiveChat)

To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range

To achieve a high level of customer satisfaction

About you

You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people.

The ability to quickly establish and build rapport with our customers.

You will hold a valid UK drivers licence.

You may have previous motor trade experience (preferred), but ultimately hold the potential to forge a successful career in the industry.

What we offer

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.