
brand ambassador Gaydon, England
Job description
REQ ID: 117315
JOB TITLE: Brand Attribute Leader
SALARY: £57,000 - £74,000
POSTING END DATE: 04/08/2023
LOCATION: Gaydon
We’re re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers.
WHAT TO EXPECT
This role will aim to enhance the customer experience through the design, development and balance of customer attributes for Jaguar Land Rover vehicles.
Representing the Customer, this role needs to deliver a high standard of subjective assessment skill across a range of attributes and system interactions.
Utilising benchmarking and our Brand DNA, customer level targets need to be agreed early in the development cycle with experience permitting attribute balancing working towards Senior Management concurrence.
Within our team, the role will be responsible for a specific Brand and its products, developing a team to ensure quality vehicle evaluation in conjunction with the wider attribute team experts and Vehicle Engineering.
Evaluations will require international travel to ensure thoroughness and robust sign-off of the vehicle character.
The role also supports VIP and media events as required, to represent both JLR and the product.
Key Accountabilities and Responsibilities
Deliver competitor and comparator Attribute benchmarking, including, physical / virtual testing.- Support the Programme Attribute Team to ensure all technical issues are identified and resolved.
- Plan and support evaluation activities as require.
- Working with attribute areas to define and maintain cascaded target requirements in
- support of overall vehicle level targets.
- Work with attribute engineers as required to drive implementation and resolution of all engineering solutions interface with engineering team to share information in both directions.
- Work on tasks to ensure all lessons learnt from the current vehicle are captured and fed back to the Programme Attribute Team and progressed as necessary.
- Support VIP and media drive events as required to represent both JLR and as a vehicle expert.
Knowledge, Skills and Experience
Essential:
- An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable.
- An individual who is results driven with the ability to deliver operational plans in a highly demanding environment.
- An individual with the ability to prioritise their workload.
- A good communicator with the ability to communicate complex ideas.
- An effective team player who supports team members
- Resilient and enthusiastic, an individual able to deliver results under pressure.
- Significant experience in the Automotive Industry
- Experience of attribute development and balancing at a vehicle level
- Experienced user of Microsoft Office (Excel, PowerPoint).
- Able to travel overseas,
- Driving Licence, with advanced driver training permits
SO WHY US?
Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you’ll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes Jaguar Land Rover the perfect place to continue your journey.
This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.
Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.
Jaguar Land Rover is committed to equal opportunity for all.
