Branch Operations Manager - High Wycombe High Wycombe, England
Job description
Location: High Wycombe
Starting Salary: £31,506, may be higher depending on experience
Hours of work: Full time
Are you looking for a fresh challenge with a well-known and established company, boasting a loyal customer base and a nationwide presence?
GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 35 years. We are Europe's largest Lawn Care company, with over 220 branches nationwide and over 1 million people who consider themselves to be GreenThumb customers (our community of Lawn Lovers!). Our nationwide network of qualified and well-equipped Lawn Operatives ensures we give our customers outstanding service, expert advice, and the best experience with our innovative Lawn Care solutions.
Benefits:
Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days)
Company van and mobile phone
IT equipment
New uniform annually
Paid training and qualification in application of pesticides and chemicals
Medical cash plan
Christmas Shutdown
Free Lawn Treatments
Enhanced Paternity & Maternity
Company Sick pay
Employee Discount
24-hour Employee Assistance Program
Mental Health First Aider Service
Store Discounts
The Role
The Branch Operations Manager (BOM) plays a pivotal role in ensuring that lawn treatment services are delivered in a timely, effective, and efficient basis to the customers. The BOM’s core role is to manage the Lawn Operative’s Day to day activities and to enthuse the team with a determination to provide the best service as representatives of the brand.
The primary focus of the BOM role will be on the close management of the Lawn Operatives to drive operational efficiency, the adoption of best practice and ongoing continuous improvement. In addition to this there will be the need to maintain and develop close relations with Head Office based support functions including Customer Services, Human Resources, Technical Services and Operations.
Are you experienced in:
Managing a team
Health and safety
Coaching and mentoring
Budget Management
Stock control
Use of continuous improvement tools and techniques
Lawn treatment or similar experience
Health and Safety
Compliance to regulations
Customer facing roles
Producing Management Information
Skills and Qualifications required for successful execution of the role:
Good written and communication skills
The ability to manage and motivate employees, encouraging engagement and innovative ideas
Ability to maintain and forge good working relationships with all customers and stakeholders
Flexibility to travel, work outside standard hours if required and to work occasional weekends if necessary
Full, UK driving licence
Eligibility to work in the UK
PA1 and PA6 Certificate is an advantage, but not essential
NSK qualifications will be an advantage, but not essential
Good working knowledge of IT systems, including Microsoft Applications
If this is describing you, then hit apply.
You may have experience of the following: Maintenance Manager, Engineering Manager, Supervisor, Facilities Manager, Health & Safety, Estates Management, Gardener, Postal Services, Logistics Manager, Lawn Care, Landscaping, Customer services, Sales, Team Leader.
