Branch Manager London, England
Job description
About Verve People:
Due to our rapid growth during 2023, an exciting opportunity has arisen which awaits the right candidate. We are currently recruiting for a Branch Manager for our London office in the heart of the city at Liverpool Street.
The right candidate will be results-driven with great interpersonal skills. Experience of sales within the hospitality market is essential to this vacancy. Verve People are a leading temporary staffing Agency who specialize in quality and flexibility. We supply various high volume, high profile stadium, venues and event spaces across London and beyond.
Founded in 2008, Verve started operating by supplying hospitality staff in and around the Manchester area. Since that time we have grown extensively and have launched offices in Liverpool, London, Chester, and Manchester Airport. We supply staff throughout these regions in addition to large events across the UK.
At Verve People we believe in a consultative approach with both clients and candidates, with an aim to providing a high quality, supportive and informative service. Our message is simple: Flexibility and Quality
We believe the way to a happy and high-quality workforce is the flexibility to pick your own shifts and choose your own working days.
Verve People are looking for an experienced Hospitality Manager to support our fast growing, Verve people London office. You will have oversight over all operations in our London projects as Branch Manager.
The Role:
The role will involve sourcing and developing new business, as well as continuing to grow and nurture relations with our current clients. You will be passionate about our mantra of ‘Training, Quality and Transparency’ and determined not to compromise on the quality of hospitality sector.
Overseeing our training, compliance, operations and recruitment, you will ensure that the Verve People brand image stays strong and adheres to its close associations with a flexible agency that both our clients and specialists can rely on.
Reporting to our the Operations Director, you will have experience in producing reports and analysis of business performance, as well as a deep market insight so as to make the right decisions about the best people for the best allocated role available.
The Ideal Candidate:
The ideal candidate will have an strong background in hospitality, Recruitment, and hospitality management – or some combination of all three. This is an ideal opportunity for a senior manager to develop and grow a thriving organisation.
A proven track record of operational staffing is essential, as well as operational experience within hospitality (minimum 5 years) as is a clear communications, integrity, and passion for the industry are a must.
What is Expected:
- As a Branch Manager you will represent, promote and sell services using a consultative approach to clients and coaching mentality to your team.
- Liaise with your clients, and oversee the branch operationally, from recruitment and onboarding, with our own in house software, to training, and finally, operationally on shift.
- Daily CRM Management, input and activity
- Achieve agreed upon sales targets and outcomes within schedule
- Understand the market and actively seek new prospects to contact
- Lead and/or support in meetings with fellow Branch Managers, and clients
- Regularly liaising with each branch including healthcare and aviation to name a few
Qualities and Knowledge:
- Highly motivated individual who wants to develop their career
- Good knowledge of MS office, social media and CRM software
- Can learn quickly, multitask effectively and perform under pressure
- Excellent sales techniques, and networking skills
- Great organisation and confident communication skills
- Great hospitality insight, who can identify potential growth, and opportunities
- Creative thinking skills and proactive approach Verve People are committed to being an Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics.
Job Types: Full-time, Permanent
Salary: £45,000.00-£50,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Discounted or free food
- Sick pay
- Transport links
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality management: 3 years (required)
Work Location: In person
Expected start date: 24/07/2023
