BOS - Customer Service Assistant - Airdrie

BOS - Customer Service Assistant - Airdrie Airdrie, Scotland

Lloyds Banking Group
Full Time Airdrie, Scotland 21200 - 21260 GBP ANNUAL Today
Job description

End Date
Friday 10 March 2023
Salary Range
£21,200 - £21,260

Agile Working Options
Flexibility in when hours are worked
Job Description Summary
A full time branch based opportunity working 35 hours per week
Job Description
This role is based in Airdrie covering our friendly branches working 35 hours a week including Saturdays.
Lloyds Banking Group is the UK's largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers to please.
And with an employee benefits package you can tailor to suit your lifestyle a customer service role in BOS brings many exciting rewards...
We'll give you a cash package of £22,048 (This is the full time equivalent salary).
This pot you can take as cash or spend on a wide range of options such as:
  • Buying extra or selling holidays to suit from your 30 days leave (pro rata, including bank holidays) - ideal for half terms or that mini break.
  • Extending the private medical cover you'll receive to family members.
  • A Flex Card providing up to 15% discount with over 70 well known retailers.
  • Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability!
In addition, you'll also be eligible for an annual bonus opportunity.
We also have a number of free health and well-being offerings as well as generous maternity/paternity/adoption leave policies.
We'll also give you the following benefits:
  • Various share schemes (including free shares)
  • A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
  • Further discounts available on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.
So you can be sure we're investing in your future.
So, about the role...
Our colleagues are passionate about making a difference to customers, businesses and communities.
Join them and you’ll get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values.
But we're also driven by a clear purpose: to Help Britain recover...
You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks.
And you’ll learn to make the most of your best talent – helping people - using our latest in-branch technologies and digital services.
We just need you to demonstrate the following qualities:
  • Honest and genuine, caring about helping people with their finances (no previous banking experience required)
  • The ability to quickly build relationships to give customers a fantastic experience.
  • Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
  • A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
  • The flexibility to work in branches across the area and Saturdays when needed.
What else will we provide?
From Day 1 we’ll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.
Together we'll make it possible
We're really passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.
And just let us know if you need any reasonable adjustments made to our recruitment processes, and we'll try to accommodate them.
So if you enjoy helping people and a new full time role with us appeals then get in touch and apply today, we'd love to hear from you!
Our roles often generate a considerable amount of interest and can close early. Don’t miss out on this opportunity and apply today!
Apply now
Search for more roles
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

BOS - Customer Service Assistant - Airdrie
Lloyds Banking Group

www.lloydsbankinggroup.com/careers
London, United Kingdom
Charlie Nunn
Unknown / Non-Applicable
10000+ Employees
Company - Public
Banking & Lending
Finance
1695
Related Jobs

All Related Listed jobs

customer relations
Rockland Skincare & Body Bliss Haverstraw, NY 21 - 17 USD HOURLY Today

Rockland County Body, Powered by VIVE Collision wants to invest in YOU!

We are disrupting collision...

Teacher of English
Madeley School Newcastle under Lyme, England 28000 - 43685 GBP ANNUAL Today

This exemplary behaviour across the school allows teachers to support students in making outstanding progress as well as mastering their own pedagogy.

Bartender and Server
Route One Sports Bar Nottingham, England 7 - 10 GBP HOURLY Today

We're searching for staff who can work within a fast paced environment with a strong passion for food/drinks and great service. Job Types: Part-time, Permanent.

Domestic Assistant
Northern Care Alliance NHS Foundation Trust Oldham, England 22383 GBP ANNUAL Today

The successful post holder will be part of a team working within our Estates & Facilities department, offering a high quality, flexible and customer focused

NHS Driver Nights – Make Ready
Churchill Contract Services Reading, England 9.5 GBP HOURLY Today

We are looking for a driver to help move Ambulances and other emergency vehicles, who is flexible and able to communicate well. Job Types: Full-time, Permanent.