Bookings / Project Coordinator London, England
Job description
About Us:
Riverside Works is an industry leading design and manufacturing company specialising in the production of bespoke awnings for commercial use. Based in London and home to four of the UK’s most recognised awning retail brands, Riverside Works has been revolutionising the modern commercial awning for many decades. This is one of the key reasons for us being the preferred choice of design studios, architects, and independent businesses and why demand for our unique product now extends across the world. We believe anything is possible, and in creating new awning concepts or investing in technical improvements to improve performance, we strive to make it happen.
About the Role:
Riverside Works is looking for a dynamic individual to support our growing operations team, enabling them to better advise our customers in their pursuit of the perfect awning solution. Supporting our manufacturing, office and fitting teams, the coordinator will be key in making sure our customers receive exactly what they have ordered as quickly as possible.
Main Responsibilities:
As a Admin assistant / Project Coordinator your day-to-day duties include but are not limited to:
- Tracking open projects ensuring they are on track with manufacturing.
- Booking on orders for installations / deliveries.
- Monitoring progress with installers daily.
- Maintaining customer relations and communication, updating clients and informing of dates
- Issuing job sheets and report to installers.
- Updating and managing of documents and activities in both our CRM and Dropbox systems.
Necessary Skills:
- Good knowledge of Microsoft Office Suite (Particularly with Excel and Outlook).
- Project Management experience (dealing with multiple small projects at one time).
- Very high attention to detail.
- Comfortable talking with people of varying levels, liaising with Directors, Managers and Staff members from multiple different companies.
- Works well under pressure.
- Proactive
Ideal Candidate:
- Experience with CRM systems.
- Enjoys problem solving and out of the box thinking.
- Has some installation / manufacturing knowledge.
- Ability to use initiative
- Proactive
- Organised
Job Types: Full-time, Permanent
Salary: From £25,000.00 per year
Schedule:
- Monday to Friday
Experience:
- Scheduling: 1 year (required)
Work Location: In person
