billing specialist Crewe, England
Job description
Job Advert
Heard of us?
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
We have over 300,000 customers worldwide with over 50 offices across Europe, North America, Asia, Australasia and Africa and over 2,800 staff, primarily in the UK and Ireland.
The Billing Assistant will report to the Senior Billing Manager on a day-to-day basis and will be responsible for day to day billing of their allocated cycles and ensuring they are completed on time. You will work closely with various departments, such as finance, accounting, and customer service, to assist the Senior Billing Manager to streamline billing procedures and resolve billing issues. The Financial Operations function, of the Radius Group is expected to continue through a period of strong growth, both organically, and through acquisition, so it is expected that this role may also evolve in line with the company growth.
Your responsibilities day to day will be…
Billing Process Duties:
- Completion of all allocated monthly billing cycles.
- Responsibility of cycle billing dashboard, ensuring all new orders are added, amended or ceased.
- Ensuring all products ordered are added to the billing platform.
- Preparation of month end cycle bill pack.
- Ensure invoices are raised and securely distributed to customers in accordance with the team billing calendar, develop and implement efficient billing processes and procedures to ensure accuracy and timeliness
Customer Service and Communication:
- Collaborate with customer service teams to address billing inquiries and disputes.
What do we expect of you?
Billings or Telecoms experience is essential- Ability to work in a fast paced and high-volume environment
- Excellent communication skills both orally and in writing
- Good experience in Microsoft Excel
- A positive attitude and willingness to learn
- Experience of Affinity and Salesforce or similar systems is desirable but not essential
What can you expect of us?
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.
Still curious?
If you feel we are a good match for each other, you can apply online now!
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.
N.B., We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
