Billing Assistant - L&DM - Birmingham, Cardiff and Cambridge Birmingham, England
Job description
About Eversheds Sutherland
Eversheds Sutherland represents the combination of two firms with a shared culture, values and commitment to client service excellence. We are each known for our commercial awareness and industry knowledge and for providing innovative and tailored solutions for every client.
As a full service law practice, we act for the public and private sector across the UK, Europe, Middle East, Africa, Asia and the US providing legal advice to clients across the Company Commercial, Employment, Labour & Pensions, Litigation and Dispute Management, and Real Estate practices.
With 74 offices across 35 countries worldwide, we have become one of the largest law practices in the world and a great place to work and develop your career.
Practice Group Support
As one of the largest full service global law practices, our support team play a fundamental role in delivering a professional client service for both our UK and international offices. Adding value and supporting our stakeholders is the key to the success of our teams. If you thrive on being challenged and enjoy working in a highly motivated team, have a can-do approach with good communication skills, we look forward to meeting you.
We believe people develop through learning and are transforming our approach to learning and performance through our feedback and development culture and an innovative approach to professional development for all of our people. This underpins our high performance culture so that our people feel managed, supported and developed continuously and as part of their everyday work. Our comprehensive learning programmes are delivered globally using a blended learning approach, which combines technical and business skills as well as talent development.
Role Purpose
The role of the Billing Assistant is to successfully bill in line with the Client’s billing protocols. The Billing Assistant will be the designated expert in relation to the client’s billing requirements. They will be required to work closely with the e-billing teams and the wider finance teams to provide a seamless and ‘right first time’ billing experience for our clients.
This involves making sure all SLA’s are met, emails within the group mailboxes are responded to within a timely manner, proformas are actioned 3 times a day, fee earners are chased by the Billing Assistants each month to reduce WIP and bill on time. You will also link in with the your Billing Analyst to support the strategic growth and development within the Business, looking at automation, reducing manual processes and resolving rejections. As a team member, you will be viewed as the lead biller and be confident in your delivery to support the firms continued success.
The role also covers 3 elements; matter validation, billing support and additional requests. In addition to these, they will be expected to understand the implications of billing on firm-wide cash flow and lock up.
