Billing Administrator Remote
Amber
Full Time
Remote
22000 - 23000 GBP ANNUAL Today
Job description
Description
Amber is an award winning, fast-growing, vibrant business on a mission to fix utilities, save the planet and make people happy.
Our operational teams are pivotal to both the Sales and Service Delivery areas of Amber. As a Billing Administrator, you are responsible for monthly billing, processing of change of tenancy data, system administration and client reporting.
What will you be doing?
- Monthly retrieval of remotely accessed meter reads
- Creating estimated meter read data where required
- Converting meter read data into a standardised format to upload into the billing system
- Generating batches of invoices, analysing the costs against previous periods, and looking for and reviewing anomalies
- Generating customer reminders in the billing system
- General administration of the billing system; setting up new sites, customers, contracts etc
- Yearly administration of the billing system, such as setting up new tariffs
- Generation of monthly reporting to clients on sign up rates and debt
- Conducting monthly quality checks of data within the billing system
- Processing of back office tasks for the customer service team e.g., processing move in/outs
What does good look like?
Essential:
- To be an advanced and / or regular user of Excel
- An analytical eye to be able to spot errors/trends in data
- To be a problem solver with strong numerical skills
- Excellent attention to detail with written communication skills
- The ability to work in a fast-paced environment to a consistently high standard
- To be a team player
- To have a professional communication style with confidence to discuss issues with site managers
- Customer focused
Desirable:
- Experience of billing processes, ideally in a domestic energy environment
- Familiarity with salesforce and Skybill are advantageous
Benefits
Joining an incredible group of people, all on a journey to save the planet, why not? But really… the biggest reason people choose stay at Amber is down to our culture. We have a friendly, informal and relaxed culture, where you are encouraged to bring your true self to work day in, day out. We offer a flexible working environment meaning, you can work where, when and how you want to. We focus on output above everything else. Aside from this, we do also have our competitive benefits package… and not forgetting that we do have an unbeatable view from our Cardiff City Centre office, featuring a fully stocked bar, pool table and lots of plants!
- Private medical care
- Birthday day off
- Income protection
- Monthly, quarterly and annual social events! Click here to view more on our trip away for Amberfest!
- Enhanced primary and secondary caregiver scheme
- Loyalty vouchers
Here at Amber, we see diversity and inclusivity as a priority and we are always looking for individuals who bring something different to the team. We are an equal opportunity employer and we welcome applications from all backgrounds.
About Amber
Amber grew from the belief that the utilities industry was ready for change. That businesses being overcharged and underserved by their consultants deserved better.
So we dedicated ourselves to providing a genuine alternative - and set about becoming a partner businesses could trust to look after their best interests.
Amber
www.amberlp.com
La Porte, United States
Raymond Shrum
$5 to $25 million (USD)
201 to 500 Employees
Company - Public
Construction
1991
