Bilingual Order Processing/Customer Service

Bilingual Order Processing/Customer Service Newark, CA

Gold-Up USA Inc.
Full Time Newark, CA 20 USD HOURLY Today
Job description

We are a sales and distribution center for a silk screening Equipment manufacturer. We are looking for a full time Order Processing/ Shipping Clerk / Customer Service at our Newark, CA location.

Essential duties and responsibilities may include, but are not limited to:

* Assist customers via email, internet, and phone with questions on features/benefits of the merchandise, orders, and payment.

* Fulfill wholesale and online orders (collect, pack, and ship customer orders daily via UPS, USPS, FedEx, and freight shipments).

* Inventory maintenance (receiving and verifying new item shipments, keeping inventory well-stocked and organized, organizing and managing inventory counts in warehouse.)

* Perform general clerical duties, including, but not limited to, database entry, emailing, mailing, filing, and answering telephones.

* Other duties as assigned.

Required Qualifications:

* Fluent in English and Chinese, including writing and verbal skills*

Computer literacy required, including basic knowledge of MS Office and QuickBooks

* Ability to communicate effectively. Past experience in customer service a plus

* Good writing, organizational, analytical and problem-solving skills.

* Familiarity with UPS, FedEx, USPS and freight shipping.

* Reliable, trustworthy, responsible, punctual, and Safety Conscious.

* Ability to operate independently with minimal supervision

* Ability to work cooperatively and collaboratively with others

* A mature, self-motivated person with a positive, professional attitude

* Attentive to details, Willingness to learn.

If interested, please submit your resume. The position is open until filled.Please mark Chinese speaker in subject title. Thanks

Job Type: Full-time

Pay: From $20.00 per hour

Education:

  • High school or equivalent (Required)

Language:

  • Chinese (Required)

Work Location: One location

Bilingual Order Processing/Customer Service
Gold-Up USA Inc.

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