Job description
Bicycle Mechanic
Location: Birmingham, B29 6EY
Job type: Permanent, full-time
Working Hours: 40 hours per week. Monday to Friday 8.30am to 5pm
Salary: £22,000 per annum + excellent benefits
We operate the exciting new West Midlands Cycle Hire scheme on behalf of Transport for West Midlands (TfWM) and the West Midlands County Authority (WMCA). We operate 1500 bikes and eBikes within the region including in Birmingham, Wolverhampton, and Coventry.
As the Bike Mechanic, you will be responsible for carrying out repairs, services, quality control and any other bicycle maintenance tasks at our dedicated Bicycle Workshop, ensuring that our bikes are safe for all users. Will sometimes be required to help the on-street team in distribution repaired bikes and dock maintenance.
This is a role that is vital to the success of the Cycle Hire Scheme, and we are looking for candidates that take great pride in their work and are committed to being the best ambassadors for the Cycle Hire Service. Our Bicycle Mechanics directly contribute to making the West Midlands a greener place to live and visit and are responsible for making sure our bikes are safe for all to use, so it is important that you are able to take that responsibility seriously.
This role directly impacts the number of roadworthy bicycles that are available for service users across the West Midlands.
You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Bicycle Mechanics who now hold Team Leader, Supervisor, Operations Manager and Contract Manager titles.
We are dedicated to the ongoing development and career progression of our Bicycle Mechanics, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Health & Safety courses, Team Leader and Management training and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.
What do I need to do the role?
To be considered for a position within our team, you should have excellent Bicycle Maintenance knowledge, or extensive working experience in this field and be willing to undertake formal training as part of your probation period should you be successful. A good understanding of eBikes will be necessary. Will be required hold a full driving licence to drive a company van when required.
The ideal candidate will also be enthusiastic and dedicated, as well as be trustworthy, reliable, and flexible, have good problem resolution skills, be numerate and literate and have experience of working with IT software.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
Up to 6% contributory pension scheme- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.