Bicycle Technician Glasgow, Scotland
Job description
Location: Glasgow, Scotland
Salary: Grade 2, £20,977.78 to £23,348.79 (*) (salary on appointment is at the start of the pay band)
(*) Living wage update by 1st of May
Hours: Variable depending on contract (includes occasional evenings and weekends)
Reporting to the Workshop Coordinator, you will have technical & retail responsibility within the Bike Shop, ensuring that your role supports the rest of the team with the day-to-day completion of work.
The primary responsibility is to perform retail and workshop activities including repairs & servicing, bike refurbishing & customer service in order to deliver Bike for Good’s role of providing new and second-hand parts, bikes and accessories and services.
Developing & delivering quality standards & professionalism is a key priority and ensuring that Bike for Good’s commitment to delivering prompt and professional customer service is achieved at all times.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (THE PERSON SPECIFICATION)
Essential:
- Minimum of 2 year’s experience as a bike mechanic in a professional setting or Cytech Level 2 qualification (or equivalent)
- Understand how to correctly & efficiently refurbish, assemble and check all types of bikes, undertake repairs and various levels of service.
- Understand and comply with all health and safety procedures.
- Understand & demonstrate exceptional customer service.
- Excellent organisation and time management skills.
- Able to prioritise tasks effectively & meet deadlines.
- Able to carry out technical work to a high standard.
- Eagerness to analyse & solve problems, taking ownership to resolve them.
- Ability to pay close attention to detail, juggling multiple tasks at once.
- To have a passion for cycling and inspiring people to cycle.
- Enthusiastic and dynamic yet collaborative team player with a high degree of integrity and personal responsibility.
Desirable:
- Experience of EPOS (electronic point of sale) & digital tools
Job description: please download the Job Description – Bicycle Technician April 23
Applications: To apply, please send your resume and cover letter to [email protected]
