Location: Glasgow, Scotland

Salary: Grade 2, £20,977.78 to £23,348.79 (*) (salary on appointment is at the start of the pay band)

(*) Living wage update by 1st of May

Hours: Variable depending on contract (includes occasional evenings and weekends)

Reporting to the Workshop Coordinator, you will have technical & retail responsibility within the Bike Shop, ensuring that your role supports the rest of the team with the day-to-day completion of work.

The primary responsibility is to perform retail and workshop activities including repairs & servicing, bike refurbishing & customer service in order to deliver Bike for Good’s role of providing new and second-hand parts, bikes and accessories and services.

Developing & delivering quality standards & professionalism is a key priority and ensuring that Bike for Good’s commitment to delivering prompt and professional customer service is achieved at all times.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED (THE PERSON SPECIFICATION)

Essential:

• Minimum of 2 year’s experience as a bike mechanic in a professional setting or Cytech Level 2 qualification (or equivalent)
• Understand how to correctly & efficiently refurbish, assemble and check all types of bikes, undertake repairs and various levels of service.
• Understand and comply with all health and safety procedures.
• Understand & demonstrate exceptional customer service.
• Excellent organisation and time management skills.
• Able to prioritise tasks effectively & meet deadlines.
• Able to carry out technical work to a high standard.
• Eagerness to analyse & solve problems, taking ownership to resolve them.
• Ability to pay close attention to detail, juggling multiple tasks at once.
• To have a passion for cycling and inspiring people to cycle.
• Enthusiastic and dynamic yet collaborative team player with a high degree of integrity and personal responsibility.

Desirable:

• Experience of EPOS (electronic point of sale) & digital tools

Job description: please download the Job Description – Bicycle Technician April 23

Applications: To apply, please send your resume and cover letter to [email protected]