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London - Hybrid (2 days per week in-office)

Why us

At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, Tempcover, Money.co.uk and Mojo, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.

At Uswitch, our goal is to be the UK’s favourite way to choose and manage home-life essentials - from broadband and mobiles to energy and insurance. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their household services, we would love to hear from you.

The role:

As a BI Analyst at Uswitch, your input will be crucial in driving business impact and decision-making by bridging the gap between data and insight. In this role, we are looking for an analytical thought leader who will identify opportunities for deep analytics on customer behaviour and site performance by working closely with a variety of teams and stakeholders from across the business.

As a member of the Mobiles Product team, you will play a pivotal role in crafting the ultimate mobile comparison experience for Uswitch users. Join us on our mission to allow anyone in the UK to confidently and effortlessly find a phone or plan which suits their needs, empowering consumers to save time and money.

We strive to simplify some of the most complex and daunting consumer marketplaces, to genuinely improve the lives of our users.

We answer questions like:

• ‘To what extent does offering an incentive influence behaviour?’
• ‘How can we use what we know about our customers to tailor and personalise their experience?'
• 'What impact does this have on conversion?’
• What incentives drive and influence transacting and acquisition on our funnels and channels?

What you’ll be working on:

We’re looking for a product analyst to join our fast paced and ever-developing London office. You’ll be using tools and databases including Google Analytics, BigQuery, Tableau, SQL, DBT and Python, to tackle important problems that we’re only just starting to understand, in order to:

• Measure, quantify and optimise complex marketing funnels and consumer journeys within Uswitch

• Collaborate and influence product teams to make data-driven guided through split tests
• Monitor, report and diagnose trends in KPIs, automating wherever possible
• Communicate and present clearly to colleagues across marketing, commercial, finance and product
• Manage data from its raw format to an output of a comprehensive dashboard

What we’re looking for:

• Experienced with and passionate about digital, web-based product analytics
• Experienced in setting up A/B tests including analysing results and drawing conclusions
• Proactive with a positive attitude, well organised, and adept at managing competing deadlines and priorities
• Excellent SQL skills; particularly in reference to Google Big Query with experience in using analytical and data tooling such as R, Python, Tableau, Git, dbt etc.
• Strong Business acumen and experience building complex operational & financial models, conducting ROI analysis, synthesising recommendations, and presenting to senior executives
• Pragmatism; understanding of when analysis is good enough to finish
• Statistically literate, competent with some statistical testing or modelling techniques

Here’s a flavour of what our analysts have been up to this week

• Worked with design and product engineers to launch an A/B split test testing a personalisation hypothesis
• Worked with the product team to identify a bug in the journey of iOS users, increasing that page’s click through rate from 35% to 60%
• Presented to the whole company about a new model on personalisation of customer journey
• Co-ordinated an effort to standardise and push consistent metrics to measure the impact of a new acquisition channel in our ELT pipelines and dashboarding KPIs in Tableau

Benefits

We want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:

• A competitive salary and bonus package
• Employer matching pension up to 7.5%
• Hybrid approach of in-office and remote working, and a “Work from Home” budget to help contribute towards a great work environment at home
• Excellent maternity, paternity and adoption leave policy, for those key moments in your life
• 25 days holiday (increasing year on year to 30 days) + 2 days “My Time” per year
• Up to 30 days per year “working from anywhere”
• A healthy learning and training budget, as well as the chance to go to conferences around the world every year
• Electric vehicles scheme
• In office gym
• Free breakfast in the office daily
• Health insurance
• Free access to the Calm and Peppy app for physical and mental health
• Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

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