Benefits Team Manager (Quality Assurance) Remote
Job description
Business Smart Solutions is seeking an experienced Benefits Team Manager to supervise and manage a team of Benefits Officers. The successful candidate will manage a Housing Benefit / Council Tax Support team dealing specifically with Quality Assurance & Changes in Circumstances.
The role is full-time (36 hours per week) and can be worked fully remote (home based).
Equipment will be couriered.
The successful candidate will support delivery of an integrated, high quality, customer focussed service supporting those in need of assistance with rent, council tax or in financial hardship.
Requirements
- Advanced knowledge of the Housing Benefit regulations 2006 & Decisions & Appeals Regulations 2001
- 5 years experience of Housing Benefits, Council Tax Support and Local Welfare Provisions
- A competent Capita One (Academy) user
Job Types: Full-time, Temporary contract
Contract length: 3 months
Salary: £27.33 per hour
Benefits:
- Housing allowance
Schedule:
- Monday to Friday
Application question(s):
- Do you have 5 years experience of Housing Benefits, Council Tax Support and Local Welfare Provisions?
- Do you have advanced knowledge of the Housing Benefit regulations 2006 & Decisions & Appeals Regulations 2001?
- Are you a a competent Capita One (Academy) user?
Experience:
- Local Government: 1 year (required)
Work Location: Remote
