Belfast: Referrals Administrator/Receptionist

Belfast: Referrals Administrator/Receptionist Belfast, Northern Ireland

North West Care and Support
Full Time Belfast, Northern Ireland 22000 - 25000 GBP ANNUAL Today
Job description

JOB DESCRIPTION

NWCare are recruiting a referrals administrator/receptionist for their busy Belfast branch, Jennymount Court, North Derby Street, Belfast BT15 3HN

JOB DESCRIPTION - RECEPTIONIST

Reception duties – meeting and greeting staff and visitors to NWCare

Answering calls, taking accurate messages and referring to relevant staff

Supporting relevant departments in administration

Photocopying documents

Administering PPE to staff

JOB DESCRIPTION - REFERRALS ADMINISTRATOR

The referrals administrator receives, records and processes brokerage and private referrals

Determines availability in conjunction with the area service manager, requests, receives, records, stores and collates supporting Service User documentation

Liaise closely with brokerage department and key workers to ensure needs are met in relation to availability of packages

Searching for and/or entering related data into the computerised information system

Responsible for receiving, recording and distribution of all documentation in relation to service users through a central referrals system

Education and Experience

  • proficient in relevant computer applications such as MS Office
  • accurate keyboard skills and proven ability to enter data at the required speed
  • knowledge of correct spelling, grammar and punctuation
  • knowledge of clerical and administrative procedures

Key Competencies

  • planning and organising
  • information collection and management
  • problem solving
  • attention to detail
  • decision making skills
  • communication skills
  • confidentiality
  • ability to work under pressure
  • work within GDPR legislation
  • any other duties

ESSENTIAL

Full induction given

Proficient in IT systems – Microsoft Office

Accurate keyboard skills and proven ability to enter data at the required speed

Knowledge of correct spelling, grammar and punctuation

Knowledge of clerical and administrative procedures

DESIRABLE

18 months in Referrals role

ECDL - other IT qualification


ADDITIONAL INFORMATION

NW Care wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of gender, sexual orientation, religious belief, political opinion, marital status, age or disability.

Belfast: Referrals Administrator/Receptionist
North West Care and Support

www.nwcare.co.uk
Ballykelly Cross Roads, Ireland
Unknown / Non-Applicable
Unknown
Company - Private
Related Jobs

All Related Listed jobs

JD Sports - Sales Assistant - Part Time
JD Sports Lisburn, Northern Ireland Today

Ensure that customers receive the best possible service every time that they enter a JD store. You will assist in maximising store profitability by exceeding

Cleaner - Crosby
Sefton@Work Liverpool, England 10.42 GBP HOURLY Today

An experienced cleaner is required to work in a venue in Crosby. Ability to work at pace, with attention to detail. Ability to clean to a high standard.

Tesco Colleague - Wigston Superstore
Tesco Leicester, England Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

Newly Qualified Accounts Senior
Geoghegans Edinburgh, Scotland 20790 - 32155 GBP ANNUAL Today

Be a qualified CA/ACCA with an appropriate level of practical experience. Assisting clients and managers with queries. Preparation of corporation tax returns.

food service worker
Morrison Healthcare Charleston, SC 31200 - USD HOURLY Today