Job description
Flannels Beauty Supervisor
We’re reimagining retail and believe the higher the risk, the greater the reward. We’ve never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation.
Finding the fearless.
To stay ambitious, we are looking for a Beauty Floor Supervisor who will embrace our heritage as we look to elevate our future. We’re looking for candidates who see the possible in impossible; those who are open-minded and humble, not afraid to take a risk if it’s the best option for our business.
Job responsibilities:
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Assist Beauty Manager and Store Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
- Drive and deliver KPI's
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Skills and knowledge:
- You should have a strong clientele background, with a solid database of personal contacts and clients
- Previous retail experience within the premium sector and Beauty background is essential
- You will be an exceptional people manager, with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
Personal qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
Additional Information
The Rewards:
- Incentive Scheme
- Monthly commission across a wide range of products
- Weekly/Monthly & Quarterly Commercial Bonuses
- Monthly Group Rewards and Recognition
- 50% uniform discount
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- 28 Days Holiday
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands