Beauty Advisor (37.5 Hrs/wk) Horsham, England
Job description
We’re looking for a Full Time (37.5 hrs/wk) based in John Lewis, Horsham
READY TO BRING PASSION INTO YOUR CAREER?
Clarins is a trusted family owned beauty company. We are proud of our heritage, which combines an entrepreneurial spirit, agility and curiosity. We value contribution of our talented employees all around the world, and anticipate the long-term impact of our decisions to promote responsible beauty. With our strong brand offering of distinctive high-quality products and services, our mission is “making life more beautiful, passing on a more beautiful planet”.
THE ROLE:
The Beauty Coach is an Ambassador of the brand’s uniqueness. Delivering excellent customer care, listening to & understanding our customers and building relationships based on trust. Giving personalised beauty advice ensuring that each customer feels valued and unique
The Beauty Coach is a member of a team; they have individual objectives as well as participating in team targets, planning and implementing counter events and activities, maximizing new launches, establishing and maintaining a client base.
WHAT YOU’LL DO:
- Deliver the best Clarins care providing a personalised service to customers
- Know your customers, focus on building loyalty, meeting immediate requirements and anticipating future needs
- Maintain excellent product knowledge and be flexible to alternative solutions
- Be a Brand Ambassador and consistently seek networking opportunities
- Drive business performance by ensuring all selling tools are utilised to maximise results
- Ensure merchandising guidelines are implemented
YOU ARE:
- Able to demonstrate the company values through your behaviours;
- Respect - for colleagues, customers and the planet
- Authenticity – in words and actions, working with integrity and transparency
- Cooperation - come together as part of a team to achieve the collective mission and sharing responsibility for the outcome
- Audacity - value the power of innovation and dare to take chances, have an entrepreneurial spirit
- Passion – demonstrate a positive attitude by sharing enthusiasm and pride in the brand
YOU HAVE:
- Experience in a customer service role
- Commercial awareness and an understanding of the retail environment
- Ability to be flexible and work shifts including weekends
WE HAVE:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Generous employee discount and product allocation
- Career Development opportunities
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.
Job Types: Full-time, Permanent
Salary: From £20,476.00 per year
Schedule:
- Weekend availability
Work Location: One location
