barista Witney, England
Job description
JD – Bar Staff
Impact – why this job is important to the business
- You ensure that our customers get that famous Dodo quality product. From our kitchen product, bar product and “vibe” – you make sure that our customers get the very best
- You provide a meaningful and positive experience for all of our customers, making sure they come back!
- You care for the stock like it’s your own, upsell to customers, promote our events, making sure the business is profitable and sustainable
- You create and nurture a good vibe work place, making sure that we’re the best place about to work and make/hire the very best people in the bizz.
CHOPS – These are behaviours that we see in people that succeed in our business
Give a sh*t:
- You always arrive to work to work on time and set up your area
- You treat our customers with care
- You look after the pub, the product and our people.
One team, one Dodo:
- You work to team goals and care about your impact on the team and business.
- You thrive on what you do and coach the newbies
- You own it, even if it ain’t your job
- You know we have a “no blame” culture, but don’t rely on it
Host of the neighbourhood:
- You give our customers a real experience to remember by being yourself
- You preach the steps of service and perfect serve like a second religion
- You really listen to our customers and have a chat, you know the locals
Resilience:
- You keep it as a cool as a pickled cucumber, calm and collected
- You brush yourself off after mistakes, and come back stronger
- You love a challenge
Technical – the nuts and bolts of what you need to do your job
- Perfect Serve: you always follow Dodo spec sheets and User Guides.
- Know your stuff: your knowledge on our product is top notch. With this you am able to confidently pour / make every product as well as guide customers through our menu(s) improving their experience
- Checklists: Checklists are king, and you stick to every task on them, filling them out diligently and completing the tasks effectively.
- Owning your section: whether you’re on the bar or on the floor, you make sure that you are set up to succeed. You maintain a clean and organised station
- Customer experience: you’re the face of Dodo, and you behave that way. You are always up for a laugh with a customer, but also keep it professional and respectful.
- Equipment Knowledge: you know how to use the various bits of kit (coffee machine, cellar system etc) and you take good care of them, using them as they were intended and in a safe manner.
- Team player: you follow direct instruction from your managers diligently and effectively.
- Health & Safety: you obey and understand fire safety and H&S laws at all times.
Job Type: Part-time
Part-time hours: 12-20 per week
Salary: £10.42 per hour
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Night shift
- Weekend availability
Work Location: In person
