Barista Leeds, England
Job description
This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following behaviours:
Achieving Results
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Maintains regular and punctual attendance.
Helping Others Succeed
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Living Our Mission & Values
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Experience & Qualifications:
- No previous experience required
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
Job Duties:
- Operate all aspects of the register, including cash and card transactions, scanners, and scales
- Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift
- Answer any customer inquiries, and use your knowledge of store layout and product content to give directions as needed
- Assist customers with bagging and carrying products as needed
- Maintain a clean work environment, keeping register clear for incoming customers
Full Time hours: 32 per week
COVID-19 precautions
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitisation, disinfection or cleaning procedures in place
Work Remotely
- No
Job Types: Full-time, Part-time, Permanent
Salary: £6.00-£10.50 per hour
Benefits:
- Discounted or free food
- Employee discount
- Flexitime
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
