Job description
General information
Ref: REPLACEMENT_STRING56007
Job Information
Working Environment
Job Description
- Ensure full area of responsibility is clean, appropriately presented and stocked at all times
- Making coffees on a traditional machine. Previous experience is desirable.
- Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
- Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
- Operate the till point as required throughout service, ensuring correct procedures are used
- Ensure all complaint handling is dealt with professionally and in line with procedures
- Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
Working Pattern: 37.5 Hours (Mon-Fri)
Skills and Experience
- Delivering or able to demonstrate customer service excellence
- A team player
- Catering and Barista experience essential
Benefits
This role comes with an Employee Assistance Programme, a great cycle to work scheme, workplace pension, life Assurance (x2), 28 days holiday – pro-rata (including Bank Holidays) increasing to 31 days after 2 years' service, great benefits for you and your family and day off for your birthday!
Why it’s Great to Work for Us
About Us
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we're committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We've lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our Business & Industry division, catering for those within the workplace. We're an award-winning business and industry hospitality team, proud of our creativity and ingenuity, with a big focus on our people who are everything to us. Daringly delicious, we deliver exceptional food and service to our customers, making us one of London's most respected and fast-growing boutique catering companies.