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barista Ottawa

Bridgehead

Full Time Ottawa 32240 - 12.04 CAD HOURLY Today

Job description

What Makes Bridgehead Great?

We are local, Ottawa-based coffeehouses.
We cook and bake our food fresh, using local ingredients.
We work towards sustainability.
We love to compost.
We welcome diversity and are an inclusive workplace.
We source coffee exclusively from cooperatives of land-owning small producers.
Be part of the community, have fun, and make friends.

Perks and Compensation:

Free Coffee Beans or Tea
Employee Discount for food and merchandise.
Free Beverages
Flexible Scheduling
Employee Run Tips Program with potential to earn up to $3/hour extra (varies store to store)
Professional and Career Growth Opportunities
International Experience program (Leave of Absence for Travel)

Job Description

Bridgeheaders care, they care about the customers and products they enjoy, about each other, and about how their workplace looks and feels. Our Baristas/Bridgeheaders take pride in a job well done and a successful day. They act and model behaviors consistent with Bridgehead’s visions and values of sustainable fair trade and community service. They contribute to a positive and inspiring workplace culture in which they are encouraged to seek both personal and professional growth and success.

Performance Expectations

The things you do:

Make our customers happy – provide hospitality that goes above and beyond
Maintain a clean and tidy store – cleanliness is key to a healthy environment and leaves a positive impression
Be excited to talk about our story and our products
Prepare and serve high quality food and beverages to standard at all times
Care for your co-workers, be responsible, and professional
Follow company processes and communicate effectively for a well-functioning and well-informed coffeehouse
Foster Bridgehead’s commitments to sustainability, community service and education

Behaviors we encourage and expect:

Work hard, be kind, and have fun
Be hospitable and empathetic – see the good in those around you
Maintain focus during busy or stressful periods – celebrate the daily victories
Take pride in a job well done and a successful shift, or the perfect drink – you make a difference
Consider health and safety for your team, our customers, our suppliers, and yourself
Maintain exceptional punctuality and attendance - your team depends on you

Aspire:

Look for opportunities to learn – remember that your skills are transferrable
Grow with us – personally and/or professionally, we love to promote from within

Requirements:

Established professional, empathetic, and engaged customer service model
Team player
Comfortable with multi-tasking and prioritizing tasks
Verified record of punctuality/attendance and time management

Physical Requirements:

Physically fit to stand, walk, bend, twist and lift up to 30 kg, and to work at counter height for up to an 8 hour shift
Constant computer, POS, and bar equipment use at counter height
Frequent, continual, intermittent flexing and/or rotation of the wrist and spine
Constant receiving, interpreting, and providing detailed information through oral communication
Clarity of vision at near and/or far distance
Occasionally be able to accurately distinguish and describe flavors and odours.

Skills And Abilities:

Excellent communication and interpersonal skills
Ability to understand and carry out instructions delivered both orally and in written format – and request clarification if necessary
Ability to work as part of a diverse team
Positive attitude with a consistent display of professionalism
Ability to acquire and maintain relationships
Accountability for own action and success

Preferred Qualifications:

Previous coffeehouse or customer service experience
Safe food handling certificate
Knowledge and/or love of coffee and tea
Commitment to fair and sustainable trade
Creativity, humour and diverse life experience

We invite diversity in our applicants; our differences make us stronger! We welcome and encourage applications from people of all races, sexes, religions, sexual orientations, disabilities, ages and gender identities.

We strive to remove barriers in our hiring process. Accommodations are available on request for candidates taking part in all stages of the recruitment and selection process.

Job Type: Part-time

Salary: $15.50 per hour

Supplemental pay types: