barista London, England
Job description
BARISTA JOB DESCRIPTION
The Barista has the necessary skills to deliver the Bafarat experience to our guest. The Barista is instrumental in building customer relationships and fostering a positive and friendly store environment. He/she is a leader provides support to new team members and assist in their training. The Barista performs all his/her duties in a professional manner. He/she is expected to educate and ensure that all company and local rules and regulations are followed by the team.
· Provides outstanding customer service.
· Has good knowledge of our products and their production method.
· Never stops learning and expanding his/her knowledge on coffee, tea and all bar products and new trends.
· Increases sales and performs upselling and cross selling.
· Maintains the high quality of service and products as expected by B Hospitality and Bafarat cafe.
· Follows all Company drink recipes and procedures.
· Reports all customer complaints to the Operations Manager
· Responds to any guest inquiries concerning our products, history and brand
· Maintains efficient, friendly service standards and demonstrates such standards when training other team members.
· Restocks all bar amenities as required and places orders to suppliers
· Is responsible to maintain bar cleanliness and hygiene at all times.
· Maintains all back of the house areas involving bar operations clean and tidy and properly stocked.
· Preparing and serving products following the recipes and standards of Bafarat Café.
· Selling products, informing our guests about our products and services, upselling and crosselling.
· Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve product quality.
· Taking inventory and replenishing items in display cases, at tables, or behind the counter.
· Working as part of a fun, high-energy team.
· Adhering to all food safety regulations and quality controls.
Job Types: Full-time, Part-time
Part-time hours: 20-40 per week
Salary: £10.00-£16.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista experience: 1 year (required)
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: Barista1
