Barback Croydon, England
Job description
Join the Birch Community in Selsdon as Bar back
Our Food and Beverage department is looking for a Bar back to join their team. This role is a key one for the team as you understand how important it is for the bars to have what our guests want. You will ensure the area is clean and tidy and are proactive. You will have a keen interest in working for a busy bar.
What’s in it for you?
Benefits
- Access to our employee wellness programme
- Regular Mindful sessions you can get involved in, and a wellness review
- An annual personal trainer session
- A day for you
- 30% discount across all F&B outlets in all Birch Hotels
- Stay with us from £65 Bed & Breakfast in all Birch Hotels
- Learn a new hobby in our pottery
- Use of the Lido to get your laps in or relax in the sun
- Discounted treatments in our wellness centres
- Holiday that increases with your length of service (up to 5 additional days)
- Cycle to work and tech schemes
- Healthy and nutritious meals on duty
- Plus, many-many more!
Pension, holidays and extras
- 28 days basic holiday entitlement (including Bank Holidays)
- Extra holiday after each year of service
- Pension enrolment
- Life assurance
- Discretionary sick pay
- Paid jury service
- Hospitality Action
A bit about us
Birch Creates spaces that give people the time and freedom to pause, think, create and savour. All so they feel energised and inspired, with new ideas and stories to tell.
Each space is designed to act as an escape from urban living.
Employing art, food, wellness (mind & body), craft, music and nature as the brand pillars, think summertime pool parties at the lido, making bread in our immersive bakery, ceramics workshops in our in-house pottery room or pressing pause during a gong bath.
We are inclusive and familiar. Our neighbours love living by us, and with us, and people travel from all over to visit us. We curate the places, our guests make ‘Birch’
Initially it is a series of lifestyle retreat hotels, based a stone’s throw from a city, enabling city residents the opportunity to escape and play but not needing to jump in the car for hours, our second property set in 200 Acres with 180 bedrooms is based 30 minutes from London Bridge.
Responsibilities
- Warm and welcoming demeanour, you greet guests and are helpful wherever you are in the hotel
- Ensure the bars are stocked for and throughout service, you are thoughtful and proactive.
- Maintains a clean and tidy working environment, you show understanding of cleanliness and Birch cleaning requirements.
- Is knowledgeable with products, you learn as you go and are preparing for your bartender role.
- Shows and interest in developing their bar skills, you ask questions and want to know more.
- Experience for this role is not necessary as full training will be given
- Follow all relevant health and safety regulations
- Work and co-operate with other team members to ensure that all food being served to our guests meets the desired standards
- Provide excellent customer service to the guests
- Be curious about our guests, build relationships, and leave them wanting to come back
- Own guests’ feedback, whether that’s good or bad, share it with the team. If things go bad, do something about it. If they go well, celebrate
- Treat everyone with genuine care
- Encourage and facilitate opportunities to play an active role in helping our local community to fulfill their potential
- Build meaningful connections, this will stay with you for the rest of your life
- Be friendly, supportive and caring
- Be brave, smile!
Skills & Attributes
- Good verbal and written communication skills
- Be an effective team player
- Good organisation skills
- Accuracy, speed and attention to detail
- Self-motivated and positivity
- Remains calm under pressure
- Have a professional attitude
Birch is a place to pause, think, create and savour.
We thrive in being diverse community, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. We are proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Come, join us!
