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Job description

You will need to be highly motivated and confident enough in your own abilities to work in an environment where exceeding the expectations of our customers is the minimum requirement.

Key Responsibilities

• Customer Service: Provide outstanding customer service by welcoming guests, taking orders, and serving drinks in a friendly and efficient manner.
• Mixing and Serving: Prepare and serve a wide range of beverages, including cocktails, beers, and non-alcoholic drinks, ensuring quality and consistency.
• Cleanliness: Maintain a clean and organised bar area, including regular cleaning of glassware, utensils, and bar equipment.
• Compliance: Adhere to all relevant laws and regulations regarding the sale and service of alcoholic beverages, including age verification and responsible service.
• Inventory Management: Assist in stocking and maintaining inventory levels, including ordering supplies and tracking usage.
• Teamwork: Collaborate with other staff members, including bartenders, servers, and kitchen staff, to ensure a seamless and enjoyable experience for our customers.
• Upselling: Identify opportunities to upsell and promote special offerings to enhance the customer experience and increase revenue.

Qualifications:

• Prior experience in a similar role is preferred but not required; we are willing to train the right candidates.
• Strong interpersonal skills and a passion for delivering exceptional customer service.
• Ability to work in a fast-paced environment and handle high-pressure situations with a positive attitude.
• Knowledge of basic drink recipes and mixing techniques is a plus.
• Responsible and reliable, with a commitment to upholding the highest standards of professionalism and integrity.
• Must be of legal drinking age.

Benefits

• All team members will be offered a benefit which enables colleagues to track, save and access up to 40% of your earnings as you earn them. This means you won’t need to wait until payday for your money.
• We also have amazing recognition awards for exceptional customer service
• Company Pension Scheme
• Tips
• Full induction and training
• Opportunity to grow in your role

Salary Breakdown: £10.42 per hour plus holiday pay at £1.26 per hour, totalling £11.68 per hour x 45 hours = £525.60 per week x 48 weeks = £25,228.80 per annum. Overtime is also paid at £11.68 per hour.

Job Types: Full-time, Part-time
Part-time hours: 5-40 per week

Salary: £25,228.00 per year

Benefits:

• Company events
• Company pension

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Guildford, GU1 2AE: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)
• customer Service: 1 year (preferred)
• Bartending: 1 year (preferred)

Work Location: In person