Bank Support Worker

Bank Support Worker Guildford, England

Primrose Lodge
Full Time Guildford, England 10.5 GBP HOURLY Today
Job description

BANK SUPPORT WORKER (RECOVERY)

Primrose Lodge, Guildford

£10.50 per hour

If you’re a solution focused, compassionate Support Worker, we are interested in speaking with you! Come and be a part of The UK’s Leading Alcohol & Drug Rehab Provider, we pride ourselves on providing a world-class treatment in comfortable and affordable facilities across the UK. You’ll be ensuring the day-to-day provision of a high-quality support programme to substance misusing clients’, families and the community. We’re looking for someone to join our team at Primrose Lodge in Guildford.

The benefits of being a Support Worker in the team:

  • Free Training and development opportunities
  • Free On-site parking
  • Employee of the month scheme - delegating up to £100 per month
  • Wellness programme with BUPA

Main duties of the Support Worker:

  • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
  • Oversee and or conduct effective intake, assessment and discharge interventions.
  • Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
  • Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
  • Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
  • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
  • Assist in the transfer of individuals between agencies and services.
  • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
  • Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
  • Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
  • Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).

Essential criteria:

  • NVQ Level 3 qualification in Health and Social Care or equivalent.
  • Good organisational skills and time management skills.
  • Good verbal and written communication skills at all levels.
  • Ability to work on own initiative and as part of a team.
  • Competent within the demands of the role in Word, Outlook and Excel.
  • Strong active listening skills
  • Ability to undertake lone-working safely and effectively.
  • Ability to negotiate and influence effectively in terms of professional boundaries.
  • Ability to develop and review risk management plans.
  • Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
  • Capacity to handle intensive and pressurised situations.
  • Strong customer service skills.

Job Types: Part-time, Zero hours contract

Salary: £10.50 per hour

Benefits:

  • Free parking
  • On-site parking
  • Wellness programme

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Guildford, GU3 3RF: reliably commute or plan to relocate before starting work (required)

Experience:

  • Support Worker: 1 year (preferred)

Bank Support Worker
Primrose Lodge

www.ukat.co.uk
Borehamwood, United Kingdom
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
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