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Job description

Main Duties:

• Responsible for ensuring that all new referrals received are registered appropriately and accurately.
• Monitor the waiting lists to ensure patients do not breach the agreed waiting time.
• Ensure that the partial booking procedure is adhered to in a consistent manner.
• Ensure that when adding patients to the waiting list all referral details are correct as this reflects the outpatient waiting times.
• To make appointments appropriately, ensure patients with the same clinical priority are seen in chronological order, to issue appointment letters.
• Ensuring that clinic capacity is utilized, taking action in partnership with the admin manager.
• To liaise with professionals/GP’s/other specialists when making appointments.
• To ensure that telephone calls are handled in a courteous/pleasant manner, ensuring appointments are appropriately offered in line with IEAP (Integrated Elective Access Protocol).

Personal Attributes:

• 4 GCSEs to include English (Grade A*- C) or equivalent.

AND

• 1 year of clerical/secretarial experience in an office environment.

OR

• GCSE English (Grade A*- C) or equivalent.

AND

• 2 years of clerical/secretarial experience in an office environment.

PLUS

• In addition, applicants must possess a qualification in an IT/Keyboarding/Word Processing related subject.

AND

• One year’s working experience in using Microsoft Word, Excel and Outlook in an office environment.

Remuneration and conditions of assignment:

• £11.11 per hour.
• Cookstown-based (Cookstown Community Team).
• Full-time, temporary-ongoing (3 months approx, with possible extension).
• Mon - Fri, 37.5 hours per week.

If this role isn’t for you, Kennedy Recruitment source a broad range of career opportunities to choose from. Get in touch via 02890330555 to find out more.

Kennedy Recruitment is an equal opportunities employer and adheres to all current employment legislation. Please note only those candidates shortlisted may be contacted.

Job Type: Full-time

Salary: £11.11 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Cookstown, County Tyrone: reliably commute or plan to relocate before starting work (required)

Reference ID: 22937