Band 3 Admin & Clerical - Hemel Hempstead Hemel Hempstead, England
Job description
We are looking for an experienced Administrator to join team of Bank workers in Hemel Hempstead.
The post holder will be responsible for administration including managing diaries and workflow, managing the monthly invoice process for the Strategic Partnership, developing and maintaining electronic and paper systems and processes to ensure the effective and timely functioning of the entire team and their demanding business areas. The post holder will take responsibility for organising meetings/events, taking meeting minutes and managing correspondence as appropriate.
Why join?
Earn more per hour - bank rates are higher than agency and include holiday pay. We also cover your expenses and provide free uniforms
See the best shifts first – bank staff get priority over all agency workers
Book the shifts you want on your phone – build your own rota on our bank booking system
Get 24x7 support from our friendly Staff Bank team – a local team dedicated to helping you
JOB PURPOSE
The post holder’s responsibilities are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals into urgent and non-urgent.
The post holder is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. They aim to make effective use of resources, reduce duplication and ensure that referrals are effectively and safely managed through the system. They also ensure appropriate referrals are accepted and any urgent needs highlighted to the appropriate clinical services.
We provide community health services to more than two million people across eleven London boroughs and Hertfordshire.
Every day, our professionals provide high-quality healthcare in people's homes and local clinics, helping them to:
- stay well
- manage their own health with the right support
- avoid unnecessary trips to, or long stays in, hospital.
Our vision: deliver great care closer to home.
Our mission: working together to give children a better start and adults greater independence.
MAIN DUTIES AND RESPONSIBILITIES
OPERATIONAL
- Process new referrals in accordance with local Standard Operating Protocols (SOPs)
- Book clinics and appointments and manage cancellations or amendments in a timely manner
- Maintain health records as required and according to local SOPs
- Utilise relevant electronic patient record systems to enter and retrieve patient data ensuring all details are accurately recorded in a timely manner
- Provide accurate confirmation of appointments to patients
- Maintain the integrity of patient data on electronic patient records, including the creation and update of records
- Work closely with relevant departments to ensure that notes are prepared and available and that necessary clinical information has been obtained in time for clinics, where appropriate
- Type clinic letters including audio typing if appropriate, reports, correspondence and other documents within agreed time scales and to agreed standards.
- Undertake photocopying, faxing, scanning of confidential and non-confidential information
