Baggage Delivery Manager

• Baggage Delivery Manager
• Based at Stansted Airport
• Salary: £39,000 - £48,000
• Shift: 2 Days, 2 Nights and 4 Off
• We are proud to be a diverse employer and welcome candidates from all backgrounds

About us:

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, this year we also secured approval for the next phase of growth, with permission granted to increase the airport’s capacity from 35 to 43 million passengers per year.

We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers.

The Role:

This role is critical to ensuring every bag meets its departing aircraft and every arriving bag is delivered to reclaim in a timely manner, meeting our SLAs. This role will be working in line with compliance DfT baggage security regulations, supporting ground handlers to meet first bag, last bag SLA on arrivals and ensuring there is a consistent approach to the operation. Operational contingencies and operational recovery in the event of critical asset outage will also be essential to the success of this position. This role will be responsible for line management of control room operators and field operators, leading on-shift staff and assigned baggage technicians in line with operational demand.

You:

This role requires someone who has excellent operational planning experience and stakeholder management skills. Previous experience in managing a team will be essential, as people management will be the key to the success of this position. Good computer skills (with ideally knowledge of office 365, SAC SCADA, CIS Chroma, CCTV), proven experience in report writing and data analysis are also essential skills!

What can we offer in return

Great benefits as you would expect from a business the size of MAG – i

• Salary: £39,000-£48,000
• Bonus Scheme
• Up to 6% pension contribution
• 24 days holiday

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such welcome applications from candidates from all diverse backgrounds.

MAG is a Disability confident employer and therefore are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing [email protected]