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Advisor

As a pioneer of holistic beauty rooted in Ayuvedic principles, from the products we make to the ways in which we give back to in which we give back to society, caring for the planet is at the heart of our mission. At Aveda we strive to set an example for environmental leadership and responsibility, not just in the world of beauty but around the world.

From our roots in Minneapolis in 1978, we have strived to create holistic beauty through wellness through our high performance, botanically -based, vegan, cruelty-free products that are kinder to the planet and grown by our regional partners. Today, Aveda is an industry leader in holistic and sustainable beauty products.

This is a job for the haircare obsessed. As one of our highly skilled hair advisors you will provide welcoming, authentic, and personalised service to our customers to achieve all customer service and sales targets. As an innovator in Haircare with a culture that has diversity and inclusivity at its core, we offer excellent training and development for you to grow your career.

With your passion for people; our company and products, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will also like working as part of a high performing team to create impact with in-store events, Aveda Services and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance across many ELC brands
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.

Qualifications

About you

While you may, or may not have a qualification in haircare/previous retail experience, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed.

You will have:

• Able to demonstrate a high level of creative and technical expertise
• Experience styling with hot tools (desirable not essential)
• A passion and energy to provide inspirational, authentic and personalised customer service
• An approachable and friendly personality
• Confidence in speaking to customers, get to know them and understand their needs to best cater to them
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• While is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise

• Proof of right to live and work in the country

Job: Retail - Store
Primary Location: Europe, Middle East, Africa-GB-ENG-Cheltenham
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 239758

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.