AV On-Site Support Engineer London, England
Job description
IN2-AV are delighted to present an exciting opportunity with one of our long-standing clients, a leading Audio Visual Systems Integrator in London. They are seeking a talented Audio Visual On-site Support Engineer to join their dynamic team.
Responsibilities:
- Prepare meeting rooms for presentations, video and audio conferencing, and collaboration.
- Provide comprehensive support for AV software and hardware.
- Troubleshoot a wide range of technology incidents and problems.
- Utilise Service Desk software to manage support and service requests.
- Resolve support issues promptly, courteously, and professionally.
- Maintain training and support documentation.
- Communicate effectively with internal customers.
- Manage inventory of AV hardware, firmware, software, and configurations.
- Contribute to the specification and procurement of new equipment.
- Monitor and optimise AV system performance.
- Assist in office relocations.
Requirements:
- Previous AV experience in a similar role.
- Strong interpersonal skills with the ability to interact effectively with Senior Management.
- Excellent communication and customer service skills.
- Minimum 5 years of experience in the AV industry and/or corporate environment.
- In-depth knowledge of Crestron, AMX, and RTI.
- Familiarity with Lutron lighting control, Polycom, MS Teams, networking protocols (RS232, RS485), VOIP telephony, SIP, and video collaboration.
- Additional certifications such as Infocomm CTS, Crestron P101, Extron School of AV, or Cisco CCNA are a plus.
If you are ready to be part of the AV revolution and contribute to unforgettable audio visual experiences, we invite you to apply. Please submit your updated CV and a cover letter to James Andrews at [email protected]. Only shortlisted candidates will be contacted.
Join our client's team and elevate your career in the exciting world of audio visual integration. Apply now and take the spotlight!
Job Types: Full-time, Permanent
Salary: £35,000.00-£42,000.00 per year
Benefits:
- Company pension
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- West London: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: JA/Onsite
